Stephanie Adams

Estates and Divorce experienced following skills below:

• Collected, arranged, and input information into database system.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Handled setting appointments and updating case managers
• Utilized outlook, microsoft along with file systems set by Charles Schwab
• Provided top tier experience to clients while assisting in the claim documents and submission process
• Reviewed and resolved complex issues/ escalations
• Boosted customer satisfaction, addressing client concerns in a timely and professional manner
• requested checks, transferred, moved money
• Communicated with multiple departments to complete tasks for clients in a timely manner

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Operated register to process payments and collect cash payment for order totals.
• Assisted with inventory counts and stocking of merchandise.
• Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
• Trained quickly on equipment used in day-to-day
• Opened and prepared location for day-to-day to keep maximum efficiency