Stephanie Alamba
Quincy,MA
Summary
Proven achiever with experience at South Shore HomeCare Inc., adept in clerical support and maintaining confidentiality. Demonstrated multitasking abilities and effective communication, enhancing customer satisfaction and operational efficiency. Excelled in database entry and conflict resolution, embodying strong leadership qualities and a results-driven approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Clerk
South Shore HomeCare Inc.
03.2023 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Camp Counselor
South Shore Stars
06.2023 - 08.2023
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
Bachelor of Science - Nursing
Northeastern University
Boston, MA05.2027
High School Diploma -
Quincy High School
Quincy, MA06.2023
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Billing and Invoicing
- Daily Reporting
- Document Review
- Multitasking Abilities
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Camp Counselor
South Shore Stars
06.2023 - 08.2023
Administrative Clerk
South Shore HomeCare Inc.
03.2023 - Current
Bachelor of Science - Nursing
Northeastern University
High School Diploma -
Quincy High School
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