Stephanie Allcca Rivera
Hartford,CT
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and scheduling patients. Knowledgeable in business processes and customer service.
Overview
5
5
years of professional experience
Work History
Patient Service Coordinator/Medical Records Specialist
Solinsky EyeCare
02.2020 - 04.2023
- Patient registration & insurance verification
- Answer all urgent requests from patients & healthcare facilities
- Issuing medical records to patients and insurance agencies
- Process all referrals & reach out to patients to schedule appointments
Patient Service Representative
Starling Physicians
12.2017 - 01.2020
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Handle tasks assigned from providers
Education
High School Diploma -
A.I. Prince Technical High School
Hartford, CT06.2014
No Degree - Entrepreneurship
Manchester Community College
Manchester, CT06.2014
Skills
- Information Collection
- Microsoft: Word, Powerpoint, Excel
- Multitasking
- Bilingual
- Effective communication skills
- Punctual & dependable
- Recordkeeping
- Schedule Coordination
- Operations Management
- Patient Scheduling
- Insurance Verification
- Point of Contact
Timeline
Patient Service Coordinator/Medical Records Specialist
Solinsky EyeCare
02.2020 - 04.2023
Patient Service Representative
Starling Physicians
12.2017 - 01.2020
High School Diploma -
A.I. Prince Technical High School
No Degree - Entrepreneurship
Manchester Community College
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