Stephanie Allison

Senior Manager

Gate Gourmet

01.2011 - Current

Thorough understanding of the food airline industry. I have worked my way up from billing analyst (charter, miscellaneous, mainline) to senior manager of the North America Delta Airlines account. I work with Commercial, FP&A and DL regularly and I implemented the 2024 new contract pricing structure globally.
Have maintained a strong working relationship with senior personnel at DL for 13 years (NW veteran)
Understand the customer system, IFX, for data, billing, pricing, and reconciliation. I know Alaska uses this system in the US and it parallels DL in this industry.
DL hub visits to find revenue leakage and process improvements. (I can provide multiple examples over a call.)
Provided strong leadership to enhance team productivity and morale. I oversee three employees and work closely with the other electronic accounts to share knowledge.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business. I am highly respected internally and externally. I have maintained excellent working relationships with the customer and my partners for 13 years. I share US business practices & development with EU business leaders.
Improved team performance by providing comprehensive training and fostering a collaborative work environment. I have hired and trained multiple employees that have been poached by other accounts. I am never one to block another persons growth or hinder the company goals.

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