Stephanie Alvarez
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Casino Floor Attendant
Sunland Park Racetrack and Casino
Sunland Park, New Mexico
05.2026 - Current
- Provided exceptional customer service by assisting guests with inquiries and resolving concerns.
- Engaged with patrons to enhance their overall experience at the venue.
- Ensured cleanliness and organization of casino areas to enhance guest experience.
- Monitored gaming machines for functionality, promptly addressing issues to minimize downtime.
- Handled large amounts of cash transactions
- Coordinated dispatch operations to ensure timely service delivery.
- Communicated directions to patrons for points in or outside of facility.
Server
Saltgrass Steakhouse
11.2025 - 04.2026
- Delivered fast, friendly service to high volumes of customers during peak hours and special events.
- Balanced cash drawers accurately at shift close, ensuring financial accountability.
- Maintained a clean, stocked, and compliant workspace.
- Maintained clean, stocked workspace, supporting health and safety compliance.
- Handled cash and balanced drawers with accuracy at shift close.
- Contributed to positive work environment and team efficiency through collaboration.
Server/ Bartender
Wing Daddys
01.2024 - 01.2026
- Managed multiple tables to deliver prompt, attentive service, enhancing guest satisfaction.
- Used POS system to process orders, payments, and comps accurately.
- Collaborated with team members to streamline service during peak hours, ensuring timely order delivery.
- Built rapport with regular customers, fostering repeat business.
- Maintained clean, orderly dining area, contributing to a positive guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Bostons Pizza
05.2022 - 10.2022
- Provided exceptional customer service in fast-paced dining environment.
- Managed tables efficiently, taking and processing orders accurately.
- Resolved guest complaints swiftly to enhance overall dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash and credit transactions with precision and integrity.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Buffalo Wild Wings
09.2021 - 09.2022
- Managed large parties and unexpected events during busy shifts, maintaining composure to ensure smooth operations.
- Ensured clean, organized, guest-ready dining area by supporting servers and staff during service.
- Answered guest inquiries, took reservations, and processed to-go orders accurately to enhance guest experience.
Education
Certified Phlebotomy Technician (CPT) - Phlebotomy
San Jacinto Adult Learning
01.2026 - 06.2026
High School Diploma -
Franklin High School
El Paso, TX 08.2019 - 06.2023
High School Diploma - VETERINARY ASSISTANT
COLLEGE AND CAREER READINESS PROGRAM OF STUDY
El Paso, TX 08.2021 - 06.2023
Skills
- Customer service
- Cash handling proficiency
- Cash register operation
- Customer engagement
- Time Management
- Reliability and punctuality
- Problem solving
- Relationship building
- Critical Thinking
- Software proficiency
- Venipuncture blood draws
- Capillary sticks
- Specimen collection and labeling
- Proper use of needles and lab equipment
Certification
- BLS (Basic Life Support)
- Phlebotomy Technician
Languages
- Spanish
- English
Timeline
Casino Floor Attendant
Sunland Park Racetrack and Casino
05.2026 - Current
Certified Phlebotomy Technician (CPT) - Phlebotomy
San Jacinto Adult Learning
01.2026 - 06.2026
Server
Saltgrass Steakhouse
11.2025 - 04.2026
Server/ Bartender
Wing Daddys
01.2024 - 01.2026
Server
Bostons Pizza
05.2022 - 10.2022
Host
Buffalo Wild Wings
09.2021 - 09.2022
High School Diploma - VETERINARY ASSISTANT
COLLEGE AND CAREER READINESS PROGRAM OF STUDY
08.2021 - 06.2023
High School Diploma -
Franklin High School
08.2019 - 06.2023