Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stephanie Anderson

Oak Harbor,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Willing to go the extra mile to get the job done.

Overview

5
5
years of professional experience

Work History

RCA

USPS
Oak Harbor, WA
02.2023 - Current
  • Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
  • Monitored route conditions, such as traffic and weather, to ensure safe navigation.
  • Inspected vehicles prior to operation to ensure they are in proper working condition and complied with safety regulations.
  • Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
  • Provided customer service by answering inquiries regarding postal regulations, rates, forms and other related services.
  • Loaded mail onto vehicles for transportation according to specified procedures and weight restrictions.
  • Sorted incoming mail into designated categories for further processing or distribution.
  • Delivered packages directly to customers' homes or businesses using company-provided equipment when necessary.
  • Collected outgoing mail from post office boxes or from customers at their residences or places of business.
  • Ensured compliance with federal laws pertaining to the safe handling of hazardous materials in the mail system.
  • Assisted customers with redirecting packages if incorrect addresses were provided on envelopes or parcels.
  • Delivered various types of mail on routes according to strict timelines.
  • Obtained receipts for registered and certain insured mail.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Sold stamps and money orders to mail customers along daily route.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Used road maps or GPS to verify routes and designated addresses.
  • Recorded address changes to redirect mail for residences or businesses.
  • Delivered mail to residents and business within assigned area.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
  • Assisted customers by lifting heavy packages and placing parcels by front door or garage.
  • Responded promptly to customer complaints regarding delivery issues such as lost items or late arrivals.
  • Adhered strictly to security protocols while handling cash payments from customers.
  • Reported any suspicious activity observed during route delivery to supervisor immediately.
  • Stocked supplies in truck cab such as maps, forms and other materials required for daily operations.
  • Met performance targets consistently through hard work and efficient handling of each stop.
  • Followed strict package safety standards to protect customers and team members.
  • Distributed parcels and letters across 32-mile daily route of homes and businesses.
  • Scanned labels on letters or parcels to confirm receipt.
  • Sorted mail for delivery, arranging mail in delivery sequence.

Substitute Bus Driver

PSESD
Pacific, WA
01.2019 - 03.2020
  • Ensured safe and efficient transportation of students to and from school.
  • Maintained accurate attendance records for each student on the bus route.
  • Monitored behavior of students while on the bus and enforced safety rules.
  • Performed pre-trip inspections of the vehicle, including checking fluid levels, tire pressure, brakes, lights and other safety related items.
  • Followed all applicable traffic laws while driving routes.
  • Responded promptly to any emergency situations that arose during transportations.
  • Utilized appropriate communication techniques when interacting with students and staff members.
  • Communicated professionally with parents or guardians about student issues or concerns relating to transportation services.
  • Took necessary precautions for ensuring passenger safety at all times by observing road conditions, weather patterns and traffic flow.
  • Adhered to established policies concerning student discipline onboard the vehicle.
  • Reported any maintenance or repair issues observed during trips to supervisor or designated personnel.
  • Attended required meetings pertaining to driver training, safety procedures or other relevant topics.
  • Completed paperwork such as daily trip logs, accident reports or other documents as needed.
  • Transported only authorized students and discharged at approved stops.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Learned and followed school transportation procedures.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Monitored traffic during bus stops to provide safe boarding by students.
  • Acquired and maintained certification in basic first aid and CPR.
  • Reported accidents, hazards or transportation delays using mobile two-way radios.

Education

High School Diploma -

Starpoint High School
Lockport, NY
06.2006

Some College (No Degree) - Psychology

Ashford University
San Diego, CA

Skills

  • Organizational Skills
  • Analytical Thinking
  • Communication
  • Some experience with Microsoft Office
  • Verbal Communication
  • Critical Thinking
  • Friendly, Positive Attitude
  • Task Prioritization
  • Customer Service
  • Keyboarding skills with 100% accuracy
  • Efficient
  • Clean driving record with CDL Imbursement's
  • Route Driving
  • Loading and Unloading Vehicles

Affiliations

  • Farming
  • Puzzles
  • Video Games
  • Tending to my chickens
  • Hiking
  • Reading

References

References available upon request.

Timeline

RCA

USPS
02.2023 - Current

Substitute Bus Driver

PSESD
01.2019 - 03.2020

High School Diploma -

Starpoint High School

Some College (No Degree) - Psychology

Ashford University

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Stephanie Anderson