Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Stephanie Anelus

Taunton,MA

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member

Delta by GM services
Boston, MA
09.2023 - Current
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Communicated effectively with waitstaff regarding order tickets for accurate delivery times.

Customer Service

JC solution call center
Santo Domingo , RD
01.2022 - 02.2023
  • Established best practices for customer service initiatives.
  • Provided excellent customer service to subscribers.
  • Developed strategies for improving customer service quality.
  • Developed strategies to improve customer service processes.

Nursing Assistant

Hopital St Francois de sales
Port Au Prince, Haiti
07.2020 - 07.2021
  • Provided customer service regarding billing inquiries.
  • Monitored monthly customer service metrics for each customer service associate.
  • Handled escalated customer service issues as needed.

Education

CNA

Quincy College
Quincy, MA
06-2024

HHA

Quincy College
Quincy, MA
05-2024

Mental Health Nursing

Brockton Hospital
Brockton, MA
04-2024

English Education

Bristol Community College
New Belford, MA
12-2023

Bachelor of Science - Family Practice Nurse Practitioner

University Notre Dame Haiti
Port Au Prince
05-2021

Skills

  • Ingredient Knowledge
  • Organization and Cleanliness
  • Food storage knowledge
  • Customer Service
  • Customer Engagement
  • Quality Assessment
  • Team Collaboration
  • Patient Assessments
  • Quality Assurance
  • Patient Care and Safety
  • Health Education
  • Patient Care

Languages

English
Limited
Spanish
Professional
French
Professional

Certification

  • HHA
  • CNA
  • Mental Health

Timeline

Kitchen Staff Member

Delta by GM services
09.2023 - Current

Customer Service

JC solution call center
01.2022 - 02.2023

Nursing Assistant

Hopital St Francois de sales
07.2020 - 07.2021

CNA

Quincy College

HHA

Quincy College

Mental Health Nursing

Brockton Hospital

English Education

Bristol Community College

Bachelor of Science - Family Practice Nurse Practitioner

University Notre Dame Haiti

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Stephanie Anelus