Progressive, multi-talented People Operations Executive who helps individuals and organizations maximize performance by developing leaders, building people operation capabilities, and managing organizational change. Well versed in leading HR initiative of de-centralized and centralized operations with solid employment law and internal investigation experience in 18 U.S. states. A genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. A disciplined and flexible problem-solving approach that balances business goals with employee needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director, People Operations
Avamere Family of Companies
08.2020 - Current
Responsible for people related tactics outlined in the organizations strategic plan
Global business driven HR transformations in workforce planning, performance management practices, employee relations, total rewards, coaching/consultation, change management, project/program management, training, and development, and leadership competencies
Leads and manages the People Ops team, focused on end-to-end employee-related systems and processes, managing all facets of our employee experience
Development and management of a forward-looking total rewards program to enable the attraction, development, and retention of talent
Project manager in the implementation and deployment of a company-wide employee engagement platform - GLINT
Responds to complaints and conducts internal investigations; solves complex performance issues; reviews and monitors performance improvement plans in support of business unit managers; and ensures adherence to policies and procedures
Primary administrator for self-funded and fully funded insurance plans (medical, dental, and vision); 401K plan, disability plans, life insurance plan, workers compensation, flexible spending accounts, and other benefits plans to ensure we are competitive and compliant in benefit offerings
Works with each business division to ensure the local benefits & compensation programs allow the company to remain competitive
Serves as a member of our Diversity, Equity, Inclusion, and Belonging task force
Supports efforts of employee resource groups under the pillars of DEI&B.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Trained and guided team members to maintain high productivity and performance metrics.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Head of People Operations
Pahlisch Homes Inc
09.2019 - 06.2020
Provided senior level HR counsel to executive management and line level supervisors
Created and implemented COVID Management Plan, including remote work policy and procedures
Deployed 150+ employees to work remotely within 48 hours while maintaining essential workers in the field
Identified more than $350K in annual savings directly related to People Operations
Reduced health and wellness benefit renewal cost by 23% while enhancing plans for the employees
Guided the company in utilizing MS Outlook 365 to the program's fullest potential, including creating a company-wide SharePoint site.
Vice President of Human Resources
Sunshine Retirement Living
08.2013 - 02.2017
Senior Living management company focused on independent, assisted, and memory care retirement living communities, servicing 29 locations with more than 2000 employees in 16 U.S
States
Oversee all aspects of human resource management, industrial & employee relations policies, practices, and people operations for complex structured entities
Provided senior level HR counsel to comply with regulatory requirements, including employee relations, compensation & benefits management, worker's compensation, recruitment & training, and organization development
Project lead for developing, designing, and implementing fully automated HRIS employee life-cycle processes
Created and implemented strategic employee retention programs, supporting the initiatives to make an employee brand to mirror the company's consumer branding
Reduced workers' compensation-related costs by 14%, implementing competitive, scalable programs while ensuring compliance with legal requirements
18% decrease in overall health benefit costs while enhancing plans by negotiating plan contracts and managing plan structures
Served as part of the executive management team directing and implementing aggressive company growth goals
Event coordination of all major company conferences, executive meetings, quarterly manager training, and employee excellence program.
Human Resource Manager
Advanced Energy
04.2012 - 08.2013
Strategic and tactical HR business partner assigned to all locations outside of the company headquarters in Ft
Collins, CO within the USA, Canada, and Germany, supporting more than 700 hundred employees, 7 Vice-Presidents, 5 Directors, and 25 operations managers
Company focused on renewable energy, energy inverters, thin-film, and thermogenic
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for critical positions
Arranged advanced interviews between prospective employers and job candidates
Worked with senior leadership in overhauling SAP
Identified bottlenecks in processes and implemented improved procedures and policies to ease friction and improve efficiency.
Education
Associate of Arts - General Education
College of the Redwoods
Eureka, CA
Skills
HR Policy, Process & System Design
Employee Relations, Conflict Resolution, and Grievance Management
Benefits and Compensation Structuring & Management
Workforce Planning and Development
Applicant Tracking Systems
Performance Management
Employment Regulatory Compliance
Workers Compensation
Developing Employee Retention Programs
EEO Facilitation & Claims Management
Certification
Senior Human Resources Professional Certification (SPHR)
Innovation & Technology Business Associate – Lead BIM Coordinator at ARCO – A Family of Construction CompaniesInnovation & Technology Business Associate – Lead BIM Coordinator at ARCO – A Family of Construction Companies