Stephanie Arriaga
Brookshire,TX
Summary
Service-focused college student bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management.
Overview
4
4
years of professional experience
Work History
Bilingual Receptionist Clerk
Katy Independent School District
Katy, TX
01.2023 - 08.2023
- Corresponded with clients through email, telephone, or postal mail.
- Consistently met deadlines for report submissions, contributing to overall team efficiency and productivity levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Sales Associate
Ulta Beauty Inc.
Katy, TX
01.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Activity Coordinator Supervisor
Dewberry Farm
Pattison, TX
09.2019 - 08.2021
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Ensured games facilities remained orderly.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Trained staff members on conducting events and following safety procedures.
Education
High School Diploma -
Royal ISD
Brookshire, TXAssociate Of Applied Science - Business Administration And Management
Lone Star College System
Cyfair, TXSkills
- Sales trends
- Stocking and replenishing
- Relationship building
- Exceptional customer service
- Excellent people skills
- Adapt to diverse groups
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Receptionist Clerk
Katy Independent School District
01.2023 - 08.2023
Sales Associate
Ulta Beauty Inc.
01.2022 - 12.2022
Activity Coordinator Supervisor
Dewberry Farm
09.2019 - 08.2021
High School Diploma -
Royal ISD
Associate Of Applied Science - Business Administration And Management
Lone Star College System