Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JOSEPH ANDREWS

Las Vegas

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Treasure Island Hotel & Casino
10.2023 - Current
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Sales Associate

Walgreens
07.2023 - 10.2023


  • Used professional sales presentations to communicate product quality and market comparisons in a creative way
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items


Sales Representative

Marshalls
05.2023 - 07.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

Cashier/Food Champion

Taco Bell
08.2021 - 05.2023
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Kept stations stocked and ready to use to maximize productivity
  • Operated cash register to process transactions, handle cash and make change

Education

Associate of Applied Science - Wildlife Management

CSN
Las Vegas, NV
05.2028

High School Diploma -

Valley High School
Las Vegas, NV
05.2023

Skills

  • Sales Trends
  • Guest Relations
  • Product and Service Sales
  • Product Promotion
  • Sales Goal Attainment
  • Persuasive Negotiations
  • Inbound Customer Calls
  • Customer Traffic Management
  • Complex Problem-Solving
  • POS Transactions
  • Returns and Exchanges

Accomplishments

  • Honor Roll (2019-2023)
  • Received Millennium Scholarship

Timeline

Front Desk Receptionist

Treasure Island Hotel & Casino
10.2023 - Current

Sales Associate

Walgreens
07.2023 - 10.2023

Sales Representative

Marshalls
05.2023 - 07.2023

Cashier/Food Champion

Taco Bell
08.2021 - 05.2023

High School Diploma -

Valley High School

Associate of Applied Science - Wildlife Management

CSN
JOSEPH ANDREWS