Stephanie Arriaga
Loma Clara Senior Living
Tres Pinos ,CA
10
years of professional experience
Professional hospitality leader with strong background in managing dining experiences. Known for ensuring smooth operations and fostering team collaboration to achieve outstanding guest satisfaction. Skilled in staff training, conflict resolution, and adapting to changing needs. Reliable and results-focused, with keen eye for maintaining high standards in service and cleanliness.
Work History
Dining Room Supervisor
7 Years 9 Months- Supervised dining room operations to ensure exceptional resident service and satisfaction.
- Trained and mentored staff on best practices for food service and resident interaction.
- Implemented efficient workflows to streamline dining processes, enhancing overall efficiency.
- Coordinated special events and themed dining experiences to enrich residents' social interactions.
- Adhered to all health and safety regulations by training staff on proper food handling practices and monitoring compliance consistently.
- Developed comprehensive training materials for new hires, leading orientation sessions that covered safety protocols, customer service expectations, and job responsibilities.
Server
2 Years- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Served food and beverages promptly with focused attention to customer needs.
- Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Cosmetology
High School Diploma
Skills
Dining experience enhancement
Food safety
Sanitation standards
Operational efficiency
Team management
Employee scheduling
Leadership development
Event coordination
Critical thinking
Teamwork and collaboration
Personnel management
Timeline
Dining Room Supervisor
Loma Clara Senior Living
01.2019 - CurrentRead More
Server
Merrill Gardens
09.2016 - 09.2018Read More
Gavilan College
Cosmetology
Read More
Hollister High School
High School Diploma
Read More