Stephanie Arteaga
Stafford
Summary
Motivated Professional skilled in managing multiple priorities to ensure smooth operations. Delivered effective client needs analysis and customized insurance policies through strong communication and documentation abilities. Focused on utilizing risk management strategies to provide optimal coverage solutions while adhering to industry regulations and maintaining high customer service standards.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Insurance Agent
Amax Auto Insurance
09.2024 - Current
- Advised customers on auto coverage options, policy limits, and premium differences.
- Generated insurance quotes using agency systems and verified applicant information for accuracy.
- Processed policy applications, renewals, cancellations, and endorsements following carrier guidelines.
- Explained state insurance requirements, billing terms, and document needs to customers.
- Maintained detailed client records and updated policy changes in agency database.
- Resolved coverage questions and claim-related concerns with clear, professional communication.
Assistant Manager
Figata Crafted Paninis
10.2021 - 06.2024
- Led the establishment during most afternoons and nights in the absence of the manager.
- Operated cash register and provided customer assistance during peak hours.
- Developed a system for tracking inventory and ordering supplies.
- Mediated team member conflicts, fostering a collaborative work environment.
Stock Room Associate
Hollister.Co
10.2020 - 12.2020
- Monitored stockroom supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Identified areas where improvements could be made in order to increase efficiency during stocking processes.
- Assisted customers in locating requested items in store and stockroom, enhancing their shopping experience.
- Identified areas where improvements could be made to increase efficiency during stocking processes.
Education
High School Diploma -
Yes Prep Gulfton
Houston, TX06.2021
Skills
- Insurance policy analysis
- Insurance product knowledge
- Customer Relations
- Customer Service
- Client relations
- Customer support
- Task management
- Microsoft Office expertise
- Effective communication
- Client support
- Team motivation
- Sales quotations
Certification
Limited Lines License
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Insurance Agent
Amax Auto Insurance
09.2024 - Current
Assistant Manager
Figata Crafted Paninis
10.2021 - 06.2024
Stock Room Associate
Hollister.Co
10.2020 - 12.2020
High School Diploma -
Yes Prep Gulfton