Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Balfour

Bogart,GA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience

Work History

Manager

Heery’s Clothes Closet
08.2019 - 01.2024
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Associate

Heery’s Clothes Closet
05.2016 - 01.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Office Manager

Simply Contents
06.2015 - 05.2016
  • Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Education

Associate Of Business Administration - Business

Southwest Georgia Technical College
Thomasville, GA

Skills

  • Preventive Maintenance
  • Budget Management
  • Project Management
  • Scheduling and Coordinating
  • Problem Resolution
  • Managing Operations and Efficiency

Timeline

Manager

Heery’s Clothes Closet
08.2019 - 01.2024

Sales Associate

Heery’s Clothes Closet
05.2016 - 01.2024

Office Manager

Simply Contents
06.2015 - 05.2016

Associate Of Business Administration - Business

Southwest Georgia Technical College

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Stephanie Balfour