Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Barista
Stephanie  Balkema

Stephanie Balkema

Janesville,WI

Summary

Adept at enhancing operational efficiency and product quality, my tenure at Frito Lay, F.L, showcases a blend of exceptional attention to detail and teamwork. Leveraging skills in kitchen sanitation and equipment maintenance, I significantly reduced waste and improved team morale, demonstrating reliable problem-solving abilities and a commitment to excellence.

Knowledgeable candidate seeking new opportunities. Proven ability to manage high-volume frying operations with focus on quality and efficiency. Demonstrated skills in teamwork and maintaining safety standards in fast-paced environments.

Overview

39
39
years of professional experience

Work History

Fryer Operator

Frito Lay, F.L
11.1994 - Current
    • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
    • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
    • Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
    • Read food order slips and listened to verbal instructions to properly prepare food for customers.
    • Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
    • Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
    • Reduced food waste through diligent monitoring of inventory levels and proper storage techniques.
    • Ensured consistent food quality by conducting regular taste tests and adjusting cooking methods as needed.
    • Participated in weekly meetings with management to discuss sales targets, menu changes, and employee performance evaluations for continuous improvement efforts.
    • Trained new hires on fryer operations, safety procedures, and company policies, fostering a cohesive and efficient work environment.
    • Improved performance by training and mentoring new staff members and monitoring kitchen and customer areas.
    • Adjusted oil cooking temperatures and monitored vats closely to avoid overheating.
    • Developed strong multitasking skills while managing multiple orders simultaneously under time-sensitive conditions without compromising on quality or presentation standards.
    • Proactively identified potential equipment malfunctions or safety hazards during daily inspections to minimize downtime or accidents in the workplace.
    • Maintained a clean and organized workspace, adhering to strict sanitation standards and ensuring optimal kitchen efficiency.
    • Trained and assisted new kitchen staff members.
    • Used kitchen equipment safely and reduced risk of injuries and burns.
    • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
    • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
    • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
    • Provided on-the-job training to newly hired workers and team members.
    • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
    • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
    • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
    • Increased overall product quality through meticulous attention to detail during operation processes.
    • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
    • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
    • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
    • Conducted preventative maintenance on equipment to reduce repair costs.
    • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
    • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
    • Enhanced team morale and productivity by organizing regular team-building activities.
    • Contributed to energy conservation efforts by optimizing machine operation schedules.
    • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
    • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
    • Conducted comprehensive training for new operators, enhancing team skills and performance.
    • Improved product quality with meticulous attention to detail during inspection and sorting processes.
    • Streamlined setup process for new production lines, accelerating transition between product batches.
    • Reduced waste and increased recycling, contributing to more sustainable production practices.
    • Played key role in process optimization project, resulting in more efficient production line layout.
    • Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
    • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
    • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
    • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
    • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
    • Made sure that products were produced on time and are of good quality.
    • Trained new production staff members on safe and efficient production procedures and proper machine operations.
    • Met production targets and tight deadlines by collaborating closely with team members.
    • Inspected products and machines to maintain quality and efficiency.
    • Organized and prepared workstations and materials needed for operations to maximize productivity.
    • Calibrated machines to maintain required productivity levels and adherence to quality standards.
    • Collaborated with other departments to optimize production workflows.
    • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
    • Assembled products according to changing daily work orders and specific customer needs.
    • Examined incoming materials and compared to documentation for accuracy and quality.
    • Reviewed production schedules and streamlined processes.
    • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Server

Cracker Barrel
03.1993 - 11.1994
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Served food and beverages promptly with focused attention to customer needs.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Professional Dog Groomer

Dawn Nora
07.1985 - 03.1993
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
  • Increased client retention through excellent communication and rapport-building with pet owners.
  • Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
  • Elevated overall service quality by consistently soliciting feedback from clients to identify areas for improvement or enhancement.
  • Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
  • Developed strong relationships with local veterinarians, fostering an open line of communication regarding pet health concerns related to grooming procedures.
  • Streamlined appointment scheduling process, resulting in reduced wait times for clients.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care and handling.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Education

High School Diploma -

Lakeside Lutheran Highschool
Lake Mills, WI
05-1991

Skills

  • Food safety
  • Cleanliness standards
  • Sanitation procedures
  • Cross-contamination prevention
  • Adherence to policies
  • Ingredient preparation
  • Allergen awareness
  • Waste reduction
  • Workstation organization
  • Efficient multitasking
  • Strong attention to detail
  • Kitchen sanitation
  • Surface sanitation
  • Food safety compliance
  • Quality control
  • Kitchen equipment operation
  • Equipment maintenance
  • Energy conservation
  • Food safety management
  • Excellent time management
  • Equipment detailing
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Collaboration and teamwork

Accomplishments

I have been a Site Expert Trainer for 7 years. I also traveled to different plants to help with new product lines. I was also offered the Lead Position out in the production floor.

Timeline

Fryer Operator

Frito Lay, F.L
11.1994 - Current

Server

Cracker Barrel
03.1993 - 11.1994

Professional Dog Groomer

Dawn Nora
07.1985 - 03.1993

High School Diploma -

Lakeside Lutheran Highschool
Stephanie Balkema