Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Barnett

Louisville,KY

Summary

Accomplished professional with a proven track record at Jefferson County Public Schools, adept in complaint resolution and financial transactions. Excelled in building rapport and critical thinking, significantly enhancing client retention and satisfaction. Expertise in team collaboration and attention to detail, driving successful marketing campaigns and operational efficiencies.

Overview

23
23
years of professional experience

Work History

Substitute Teacher, K-5

Jefferson County Public Schools
08.2023 - Current
  • Integrated customer service skills of conflict resolution to handle disciplinary problems calmly and efficiently.
  • Implemented teacher's lesson plans while allowing for necessary changes based on classroom dynamics.
  • Developed positive relationships with staff, teachers and students resulting in being a preferred substitute.

Guest Care Specialist

Joseph's Salon And Spa
09.2021 - 12.2023
  • Established lasting rapport with clients increasing retention and satisfaction.
  • Requested specifically by clients for assistance and complimented numerous times to management.
  • Resolved guest's complaints in a prompt and courteous manner decreasing need for management involvement.
  • Earned keyholder status within two months of being hired based on high level of trust from management and coworkers.
  • Handled all types of payment transactions and scheduling of multiple salon and spa services efficiently and accurately.
  • Promoted to leadership position on Mondays for cleaning, inventory and special projects due to attention to detail and creativity.

Sales Associate and Social Media Marketer

Clothes Mentor
08.2018 - 03.2020
  • Strategized and developed video and photographic content employer website and social media accounts.
  • Created a successful marketing campaign to drive sales through more customer involvement.
  • Designed in store displays generating enthusiasm leading to increase sales.
  • Assisted customers in clothing and styling selections including the payment of products.

Office Manager and Brand Designer

Barnett Law Office
04.2001 - 08.2017
  • Designed all branding and marketing materials including assisting in writing copy and legal documents.
  • Developed and fostered excellent relationships with clients.
  • Implemented business strategies and marketing methods to increase customer satisfaction and attract new clients.
  • Managed the daily operations of the main law office and other satellite offices.

Education

Associate of Arts - Foundational Studies in Art

Art Academy of Cincinn
Cincinnati, OH

Bachelor of Arts - Fine Art And Design With Marketing

Northern Kentucky University
Newport, KY

Skills

  • Financial Transactions
  • Complaint resolution
  • Building rapport
  • Telephone Etiquette
  • Attention to Detail
  • Critical Thinking

Timeline

Substitute Teacher, K-5

Jefferson County Public Schools
08.2023 - Current

Guest Care Specialist

Joseph's Salon And Spa
09.2021 - 12.2023

Sales Associate and Social Media Marketer

Clothes Mentor
08.2018 - 03.2020

Office Manager and Brand Designer

Barnett Law Office
04.2001 - 08.2017

Associate of Arts - Foundational Studies in Art

Art Academy of Cincinn

Bachelor of Arts - Fine Art And Design With Marketing

Northern Kentucky University

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Stephanie Barnett