
Dynamic Certified Pharmacy Technician and Assistant Store Manager with a proven track record at CVS Pharmacy. Excelled in bilingual communication and time management, enhancing customer service and operational efficiency. Demonstrated expertise in billing, coding, and record-keeping, significantly contributing to strategic decision-making and performance improvements. Efficient professional in administrative functions , known for high productivity and ability to complete tasks swiftly. Possess strong skills in typing , inventory management, and customer service. Excel in teamwork, and adaptability, ensuring seamless operations within businesses.
Expert in maintaining pharmacological practices by checking drug inventory, stocking medications, and monitoring supplies.
Great customer service through telephones to respond to questions or requests from patients.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Typing expertise in creating new customer profiles, and updating demographics, allergies, and new medications in pharmacy computer systems.
Organized and with a management and business accounting background, I reviewed financial statements, sales, or activity reports to measure productivity or goal achievement. Skilled in checking monthly sales and performance reports to support operational planning and strategic decision-making.
Experienced in cash-handling processes to ensure the accuracy of transactions.
Proficient in maintaining accurate records of all transactions, stock levels, and employee performance metrics. With professional phone etiquette.
Bilingual communication (French, Spanish, Creole, and English)
Time management
Billing and coding
Team collaboration and customer service management
Record keeping