Erika Zavala

• Assisted pharmacists in preparing and dispensing medications accurately.
• Managed inventory by restocking shelves and organizing medication supplies.
• Processed prescription orders using pharmacy management software efficiently.
• Provided excellent customer service by answering patient inquiries and concerns.
• Maintained a clean and organized workspace to ensure safety compliance.
• Collaborated with healthcare professionals to clarify prescription information.
• Educated patients on proper medication usage and potential side effects.
• Handled cash register transactions and processed insurance claims accurately.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
• Managed filing of prescriptions, both electronically and manually.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Restocked shelves with new supplies of medications.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Prepared prescription transfers to other pharmacies.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Assisted pharmacists in compounding sterile products according to state regulations.
• Provided education materials about medications to patients upon request.
• Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Participated in continuing education and training to stay current with pharmacy practices and technology.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Monitored prescription refill requests and communicated with patients regarding their status.

• Established or maintained medications and other patient profiles.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Maintained proper storage and security conditions for drugs.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Ordered, labeled and counted stock of medications and entered inventory data into computer.
• Operated cash registers to accept payments from customers.
• Answered telephones to respond to questions or requests.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Performed regular medication audits to ensure compliance with regulatory standards.
• Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
• Monitored prescription refill requests and communicated with patients regarding their status.
• Conducted medication therapy management sessions under the guidance of a pharmacist.
• Prepared compound medications under the supervision of a licensed pharmacist.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Provided exceptional customer service, addressing patient questions and concerns with empathy.
• Participated in continuing education and training to stay current with pharmacy practices and technology.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
• Provided education materials about medications to patients upon request.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
• Assisted pharmacists in compounding sterile products according to state regulations.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.

Salary: $16.50 USD Per Hour

Hours per week: 40

Duties, Accomplishments and Related Skills:

• Completes shipments by processing and loading orders.

• Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders

in delivery area.

• Completes deliveries by driving truck or van to and from vendors.

• Maintains truck or van by completing preventive maintenance requirements and arranging for repairs.

• Enforces inventory controls by collecting stock location orders and printing requests.

• Provides quality service by following organization standards.

• Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.

• Promotes clean shipping supply area by complying with procedures, rules, and regulations.

• Completes reports by entering required information.

• Contributes to team effort by accomplishing related results as needed.

Supervisor: Byanca Villa (2089125438)

Okay to contact this Supervisor: Yes