Hadassah Nelapati
Missouri City,TX
Summary
Highly focused and responsible student and pharmacy technician with 3 years of experience, who is guaranteed to contribute strongly within a customer service role requiring enthusiasm, charismatic communications skills, computer skills and an exemplary work ethics.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
11.2021 - Current
- Working with licensed Pharmacists and Pharmacy Interns in retail pharmacy to ensure safe pharmaceutical practices
- Ensure quality customer service and patient care through phone calls
- Ordering, preparing, distributing and dispensing of pharmaceuticals under supervision of pharmacist
- Keeping an updated inventory of medications and medical supplies
- Interpreting and entering prescriptions into IC system
- Understanding of Third Party insurances and solving issues for patients
- Identifying specialized drug interactions and potential health risks for patients regarding dosage and time constraints.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Student Volunteer
Michael E. Debakey Veterans Affairs Medical Center
06.2018 - 08.2018
- Able to aptly follow directions of the pharmacist to prepare and package medications for the patients
- Also learned computer technology and entered patient records in the database
- Helped the pharmacy staff with phone calls and provided customer service to the veterans
- Assisted with errands through the hospital for pharmacy staff.
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals in the pharmacy and beyond.
Student Internship
James Reese Career and Technical Center
04.2021 - 08.2021
- Worked with chefs and students in culinary programs to run to-go meal restaurants within the campus and serve the community
- Learned managing skills as well as helped organize orders with customer service through phone calls
- Helped with financials as well as technological services and needs.
Education
Bachelor of Science - Biochemistry
University of Texas At San Antonio
San Antonio, TX05.2026
2 years of community college - Transfer
Houston Community College
High School Diploma -
Dulles High School
Sugarland, TX05.2022
Skills
- Clinical Proficiencies: Drug Information requests, Medication Claims Rejection Resolution, Formulary Information, HIPAA, Needlestick Safety, Professional skills with patient and Patient interaction
- Communications: Excellent communication skills both orally and transcribed Able to build positive relationships with others through humor, helpfulness, and cultural sensitivity
- Teamwork: Able to apply lessons learned in the pharmacy team Excellent team player and able to motivate and support all team members in completing daily pharmaceutical and retail duties within a set time frame
- Technical Proficiencies: Solid command of IC system, Microsoft Office Suite (Word, Excel, PowerPoint) and of social media Swift learner, easily masters new software systems as well as social media algorithms Worked with chefs and students in culinary programs to run to-go meal restaurants within the campus and serve the community Learned managing skills as well as helped organize orders with customer service through phone calls Helped with financials as well as technological services and needs
Mailingaddress
14333 Babcock Rd, San Antonio, TX, 78249, 1210 B
Timeline
Certified Pharmacy Technician
Walgreens
11.2021 - Current
Student Internship
James Reese Career and Technical Center
04.2021 - 08.2021
Student Volunteer
Michael E. Debakey Veterans Affairs Medical Center
06.2018 - 08.2018
Bachelor of Science - Biochemistry
University of Texas At San Antonio
2 years of community college - Transfer
Houston Community College
High School Diploma -
Dulles High School
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