Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Stephanie Bavetz

Mineral,VA

Summary

Driven Pharmacy Technician with 15+years experience and success in working within a fast paced retail pharmacy setting. Highly proficient in accurate data entry, filling and labeling prescriptions. Maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy/healthcare environment. Dependable Pharmacy Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager on Duty

Bethel Brews
05.2023 - 06.2024
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.

RXOM (Pharmacy Operations Manager)

Walgreens
06.2021 - 05.2023
  • Responsible for all Pharmacy Operations
  • Guiding pharmacy technicians through proper workflow and maintaining an efficient pharmacy
  • Finding coverage during call outs/taking on extra workload if needed
  • Responsible for implementing disciplinary actions when needed
  • Helping Pharmacy meet or exceed expectations and metrics
  • Set up multiple flu clinics for surrounding schools and businesses
  • Immunization certified in 2021 for vaccinations
  • Staying positive and always encouraging team members to do their best.

Certified Pharmacy Technician

Walgreens
01.2007 - 05.2023
  • Processed over 600 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications and discount programs available
  • Shouldered management responsibilities during absence of manager
  • Responded to customer concerns swiftly to maintain satisfaction
  • Maintaining a positive attitude in the work place
  • Explained services and products to customers in friendly and engaging way
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Trained newly hired pharmacy technicians
  • Collaborated with store manager to maintain daily operations.

Education

Louisa County High School
06.2006

Skills

  • Processing payments
  • Pharmacy and customer records management
  • FDA Drug Safety Guidelines
  • Drug utilization review
  • Data entry
  • Assisting pharmacists
  • Inventory Management
  • HIPAA Regulations
  • Insurance Billing
  • Problem-solving skills
  • Medication Dispensing
  • Team Collaboration
  • Filling Prescriptions
  • Workflow Optimization

References

  • Eryn Gordon, Former Pharmacy Manager, 301-524-7806
  • Weston Williams, Former staff Pharmacist, 804-310-6194
  • Stephanie Bavetz, 540-872-1842, sbavetz@gmail.com

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Manager on Duty

Bethel Brews
05.2023 - 06.2024

RXOM (Pharmacy Operations Manager)

Walgreens
06.2021 - 05.2023

Certified Pharmacy Technician

Walgreens
01.2007 - 05.2023

Louisa County High School

Similar Profiles

CREATE PROFILE
Stephanie Bavetz