Stephanie Behanna
Palm Bay
Summary
Customer Support Representative with 10 years’ experience solving customer concerns and issues while improving the overall customer satisfaction. Advanced written and oral communication skills. Enhanced experience with active listening and problem solving.
Overview
12
12
years of professional experience
Work History
Voxtur Appraisal LLC
01.2013 - Current
- Analyzed, validated and reconciled date from various channel to present concise package of property values to lenders
- Communicated with lenders and buyers on timeframes, appointments and determinations of property
- Performed title searches and provide market trends to lenders
- Compute estimated considering depreciation, value comparisons and estimated property taxes
Education
Medical Billing and Coding -
Penn Foster
01.2025
Pharmacy Technician -
Pheonix University
01.2010
Phlebotomy and EKG -
Florida Medical Training Institute
01.2007
High School Diploma -
Palm Bay Christian Academy
01.2003
Skills
- Customer Service
- Multi-tasking
- Critical thinking
- Planning
- Problem solving
- Microsoft
- Word Document
- Scheduling
- Coaching
- Mentoring
- Team Building
- Leadership
- Conflict management
- Maintain business relationships
- Collaborate business relationships
- Appraisals
- Title Servicing
- Facilitate communication
- Allocate vendor specific appraisal orders
- Perform quality assessment
- Audits
- Manage application interfaces
- Healthcare
- Phlebotomy
- HIPAA compliance
- Reading Orders
- Infection control
Appraisals And Title Servicing
True, True, True, True, True
Healthcare
True, True, True, True
Qualifications
True, True, True, MS Office, Multiple data entry software, 40+ wpm
Timeline
Voxtur Appraisal LLC
01.2013 - Current
Medical Billing and Coding -
Penn Foster
Pharmacy Technician -
Pheonix University
Phlebotomy and EKG -
Florida Medical Training Institute
High School Diploma -
Palm Bay Christian Academy
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