Stephanie Belanger
Brooksville,FL
Summary
Energetic Regional Business Director seeking growth within a company that values professionalism and commitment as a means of attaining company success in strategy, brand and revenues. Reliable, Patient focused individual that thrives on culture, collaboration and consistency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Business Director
Clearchoice Dental Implant Center
Greenwood Village , CO
2022.04 - Current
- Operationally responsible for 8+ Centers in the Central East Region.
- Drive center operational performance through strong GM, PEC and Doctor relationships.
- Manage and develop operational budgets/forecast for assigned centers
- Manage and develop 9 Center Operations Managers
- Drive innovation, inspire teams and improve operational metrics
- Partner with 2 Regional Development Managers to maintain a grow a $76M+ Region yearly.
Regional Development Manager
Clearchoice Dental Implant Center
Greenwood Village , CO
2020.11 - 2022.03
- Managed sales consultants for 8 centers in our Mid Atlantic Region with record breaking sales from all 8 centers in the first 2 quarters. Q1 Sales $23.4M, Q2 Sales $27.8M
- Analyzed employees' skill levels monthly with personal development plans and implemented new techniques to boost staff knowledge.
- Presented training information via role playing, simulations and team exercises.
- Prepare Sales Consultants by conducting orientation to sale process; Developing individual coaching plans; providing resources and assistance.
- Perform sales coaching determined by live and virtual consultation observation; Coaching to sales process and reviewing sales results.
Regional Sales Manager
Aspen Dental
Tampa , FL
2017.04 - 2020.11
- Mentored and managed 160+ sales and clinical team members that brought in annual revenues of over $24,000,000 for 11 practices
- Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues
- Led and developed 22 management professionals from within organization
- Reduced process lags by effectively mentoring and training new hires on best practices and creating a healthy culture within our organization
- Recruited, interviewed and hired individuals bringing exceptional talent and well-developed skills to already successful sales division
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies
- Designed employee motivation strategies and contests
- Experience with breaking down P & L's for 23 offices monthly
- Excellent interpersonal, organization, and written communication skills
- Thrives in a fast-paced and creative environment
Office Manager
Aspen Dental
Tampa , FL
2012.01 - 2017.04
- Responsible for day to day operations, patient satisfaction, non-clinical team selection, performance and development
- Responsiveness and sensitivity to patient needs with urgency
- Resolve patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards
- Manage and maintain budget while maintaining business costs
- Recruit and train employees to support a growing practice
Education
Emergency Medical Technician/ General Studies
Pasco Hernando College
Aeronautics Embry Riddle Aeronautical University
Tampa, FLHigh School Diploma -
Frank W. Springstead High School
Spring Hill, FL05.2001
Skills
- Recruitment and Training
- Effective Leader and Team Player
- Highly Efficient and Organized
- Dependable and Enthusiastic
- Strong work ethic
- Consultative sales
- Microsoft Office
- Google Suite
Certification
OSHA Certified
HIPPA Compliant
Course Completion-The School of Executive Presence
Affiliations
· Territory Directors Personal Award, The Symbol of excellence received in both August 2017 and January 2019
· Lighthouse Award for Leadership presented by Dr.Helfert Director of Clinical Support, 4th Quarter 2017
· SouthEast Division Best of the Best Percent of Schedule Award, 2019
· Territory Award for Best Team Engagement, 2019
· Tampa South Partnered with All Children's Hospital St.Petersburg, FL to Deliver 100+ toys to patients during the Holiday season, December 2019
· Concorde Career Institute Employer of Distinction Award, Oct 2019
· Tampa South Partnered with the American Arthritis Foundation to raise money for Arthritis research brining together Doctors, hygienist, Leadership team members and auxiliary staff for a Jingle Bell 5k, December 2019
Timeline
Regional Business Director
Clearchoice Dental Implant Center
2022.04 - Current
Regional Development Manager
Clearchoice Dental Implant Center
2020.11 - 2022.03
Regional Sales Manager
Aspen Dental
2017.04 - 2020.11
Office Manager
Aspen Dental
2012.01 - 2017.04
Emergency Medical Technician/ General Studies
Pasco Hernando College
Aeronautics Embry Riddle Aeronautical University
High School Diploma -
Frank W. Springstead High School
OSHA Certified
HIPPA Compliant
Course Completion-The School of Executive Presence
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