Stephanie Belom
Palm Bay
Summary
Adept at streamlining operations, I enhanced survey response rates by 30% at GMRS through exceptional customer service and active listening. Skilled in Microsoft Office and calendar management, I efficiently organized documents and coordinated travel, showcasing my ability to manage multiple tasks seamlessly. My proactive approach and organizational skills drive project success and client satisfaction.
Overview
2017
2017
years of professional experience
Work History
Virtual Assistant
Rva Services
- Scheduled and coordinated virtual meetings and events.
- Organized documents and files for easy access and retrieval.
- Managed daily schedules and appointments for multiple clients.
- Coordinated travel arrangements and itineraries for clients.
- Conducted online research to gather information for projects.
Survey Interviewer
Gmrs
- Explained survey objectives and procedures to interviewees.
- Adjusted scripts to better target needs and interests of specific individuals.
- Enhanced respondent engagement by employing active listening skills and demonstrating empathy throughout the interview process.
- Improved survey response rates by developing rapport with respondents and utilizing effective communication skills.
- Facilitated smooth transitions between questions by using appropriate prompts tailored to individual respondent needs.
Customer Service Representative
Horizons
- Scheduled and coordinated virtual meetings and events.
- Organized documents and files for easy access and retrieval.
- Managed daily schedules and appointments for multiple clients.
- Coordinated travel arrangements and itineraries for clients.
- Conducted online research to gather information for projects.
Survey Interviewer
O.r.r
02.2015 - 09.2016
Education
Certificate - Real Estate
27/7 Reality School
Las Vegas, NVDiploma -
Palm Bay Christian Academy
Melbourne, FLSkills
- Customer service
- Calendar management
- Microsoft office
Timeline
Survey Interviewer
O.r.r
02.2015 - 09.2016
Virtual Assistant
Rva Services
Survey Interviewer
Gmrs
Customer Service Representative
Horizons
Certificate - Real Estate
27/7 Reality School
Diploma -
Palm Bay Christian Academy
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