Stephanie Beltran
San Ysidro,CA
Summary
Experienced professional with a strong background in administrative related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
San Ysidro Health Clinic
San Ysidro, CA
07.2023 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
- Answered incoming calls in a professional manner.
- Inputted patient demographic data into electronic health record system.
- Scanned documents into electronic health record system as needed.
- Performed administrative duties such as filing, faxing, photocopying.
Patient Service Representative
Teladoc
San Diego, CA
02.2022 - 08.2023
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Answered incoming calls in a professional manner.
- Assisted with scheduling follow-up appointments according to provider availability.
- Registered patients by verifying records to update computer system and patient charts.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Executive Assistant
Sistema para el Desarrollo Integral de la Familia
Mexicali/ Tijuana, Baja California
01.2020 - 01.2022
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Assisted in organizing conferences and other events, as directed by the executives.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Managed and tracked expenses to meet company budget requirements.
Legal Assistant
Congress of Baja California
Mexicali, Baja California
01.2017 - 12.2019
- Gathered and analyzed data from a variety of sources to determine accurate property valuations.
- Organized meetings, conference calls and travel arrangements for Deputy.
- Researched information required by Deputy Director for various projects and tasks.
- Answered phone calls from external contacts and transferred them to appropriate personnel.
- Managed calendar entries for Deputy, ensuring all deadlines were met in a timely manner.
- Attended meetings as needed, taking notes and providing feedback afterwards.
- Collaborated with other departments within organization to ensure smooth operations when required.
Education
Law
Universidad Autonoma De Baja California
Tijuana,MX08-2024
Preparatoria Federal Lazaro Cardenas
Tijuana,MxSkills
- Insurance verifying
- Document filing
- Patient confidentiality
- Electronic health records
- Microsoft Office
- Communication
- Organization
- Data entry
- Project management
- Calendar management
- Email management
- Customer relations management
- Travel coordination
- Meeting scheduling
- FLUENT IN Spanish
- HIPAA compliance
Languages
Spanish
Professional
Timeline
Patient Service Representative
San Ysidro Health Clinic
07.2023 - Current
Patient Service Representative
Teladoc
02.2022 - 08.2023
Executive Assistant
Sistema para el Desarrollo Integral de la Familia
01.2020 - 01.2022
Legal Assistant
Congress of Baja California
01.2017 - 12.2019
Law
Universidad Autonoma De Baja California
Preparatoria Federal Lazaro Cardenas
Similar Profiles
Brenda EstradaBrenda Estrada
Patient Service Representative at San Ysidro Health ClinicPatient Service Representative at San Ysidro Health Clinic
Camilla GalarzaCamilla Galarza
Human Services Specialist at County of San Diego Health & Human Services AgencyHuman Services Specialist at County of San Diego Health & Human Services Agency
Mariana VegaMariana Vega
Medical Assistant 2 at San Ysidro Health/ San Diego PaceMedical Assistant 2 at San Ysidro Health/ San Diego Pace
Juan DelatorreJuan Delatorre
Apprentice at KutthroatApprentice at Kutthroat
Cristian Gonzalez MejiaCristian Gonzalez Mejia
Substitute Teacher, K-12 at San Ysidro School DistrictSubstitute Teacher, K-12 at San Ysidro School District