Stephanie Benavente
Colorado Springs,CO
Summary
Dynamic General Manager with extensive experience at Panda Express, excelling in leadership and team building. Proven track record in enhancing guest satisfaction and operational efficiency. Skilled in personal and staff development, fostering a high-performance culture. Committed to maintaining exceptional service standards in modern or fast-paced environments.
Overview
11
11
years of professional experience
Work History
General Manager
Panda Express
04.2018 - 02.2025
- Leadership role responsible for daily restaurant operations, including guest services and cleanliness standards.
- Ensure guest feel welcomed by building relationships and delivering exceptional guest services and food quality.
- Interview and identify high potential candidates. Responsible for training, coaching, and supervising Team to achieve goals. Coach & assist them on developing personal and professional lives and opportunities.
- Manage budget costs with profit and loss sheet, while involving Team to implement cost saving measures.
- Upkeep of inventory, daily detail cleaning, purchase/receive goods, staff scheduling, light maintenance work, cashier, cook entrees, cut and prepare vegetables.
Assistant Manager
Panda Express
11.2013 - 09.2016
- Supervised day-to-day operations alongside General Manager and Shift Leaders.
- Maintained a clean, safe, and organized Team environment.
- Developed staff in all positions. Such as; frontline and drive thru cashiers, effective cooks, kitchen helpers, and dishwashers.
Education
High School Diploma -
Okkodo High School
Dededo GuamSkills
- Leadership and Team building
- Excellent Guest Service
- Great Organization and Communication skills
- High Standard Operations
- Experienced in Fast Paced Environments
- Fast Learner
Accomplishments
Opened 3 new locations on Guam.
Assisted in opening multiple locations in Columbus and Cincinnati Ohio.
Achieved highest store check average 2 years in a row.
Timeline
General Manager
Panda Express
04.2018 - 02.2025
Assistant Manager
Panda Express
11.2013 - 09.2016
High School Diploma -
Okkodo High School
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