Stephanie Benson
Dallas,TX
Summary
Driven to excel, I leveraged my sales expertise and relationship-building prowess at Pick N Pull to spearhead strategies that consistently surpassed sales targets by fostering high-performing teams and nurturing key customer relationships. My approach blends strategic planning with motivational skills, achieving a notable increase in client satisfaction and team productivity. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
Sales Manager
Pick N Pull
05.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Sales Manager
Sams
02.2010 - 05.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Education
No Degree - Buisness Managment
Texas Southern University
Houston, TXHigh School Diploma -
W W Samuell High School
Dallas, TX05.1987
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Positive and upbeat
- Sales process
- Sales operation
- Goal Setting
- Sales processes
- Account Management
- Sales Coaching
- Sales Reporting
- Analytical problem solver
- Performance Management
- Solution selling
- Persuasive Negotiations
- KPI Tracking
- Empowers high-performing sales teams
- Order Management
- Continuous improvements
Timeline
Sales Manager
Pick N Pull
05.2015 - Current
Sales Manager
Sams
02.2010 - 05.2015
No Degree - Buisness Managment
Texas Southern University
High School Diploma -
W W Samuell High School
Similar Profiles
Keari WardKeari Ward
CSA at Pick N PullCSA at Pick N Pull
Charles StomCharles Stom
CSA at Pick-n-pull Auto Parts & Recycling CenterCSA at Pick-n-pull Auto Parts & Recycling Center
Jasper Powell JrJasper Powell Jr
Loader Operator at Pick N PullLoader Operator at Pick N Pull