Stephanie Boatwright
Chester,VA
Summary
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
12
12
years of professional experience
Work History
Supervisor
Quality Life Services LLC
10.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Supervisor
Quality Life Service LLC
05.2017 - 04.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Companion Caregiver
Private Duty In-Home Care
12.2014 - 09.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
- Supported family members by offering respite care services, allowing them time for personal pursuits or relaxation.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with personal grooming tasks, preserving dignity and selfesteem.
- Facilitated medication management for clients, ensuring proper dosage and timely administration.
- Assisted clients with daily living activities, improving their quality of life.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Direct Support Professional
RiverCity Residences LLC
01.2015 - 05.2017
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained clean, safe, and well-organized patient environment.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Transported clients to medical and dental appointments to provide support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
Warehouse Worker
Amazon
08.2013 - 12.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as [Number] pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Cumberland High School
Cumberland, VA05-2012
Skills
- Customer service
- Decision-making
- Team building
- Training and mentoring
- Attention to detail
- Staff management
- Schedule development
- Staff development
- Inventory control
Timeline
Supervisor
Quality Life Services LLC
10.2021 - Current
Supervisor
Quality Life Service LLC
05.2017 - 04.2020
Direct Support Professional
RiverCity Residences LLC
01.2015 - 05.2017
Companion Caregiver
Private Duty In-Home Care
12.2014 - 09.2018
Warehouse Worker
Amazon
08.2013 - 12.2014
High School Diploma -
Cumberland High School
Similar Profiles
Eduvina EresEduvina Eres
Billing Payroll Manager at Quality Life Services LLCBilling Payroll Manager at Quality Life Services LLC
WILLIAM OKLESHENWILLIAM OKLESHEN
National Director Healthcare FM Operations-Regulatory Compliance at SODEXO QUALITY OF LIFE SERVICESNational Director Healthcare FM Operations-Regulatory Compliance at SODEXO QUALITY OF LIFE SERVICES
Farlandra BradfordFarlandra Bradford
Patient Service Representative at Quality of Life Health ServicesPatient Service Representative at Quality of Life Health Services