Stephanie Boursiquot
Elmont
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
7
7
years of professional experience
Work History
Caregiver, Special Needs
CP Nassau
12.2022 - Current
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Facilitated socialization opportunities for special needs individuals, promoting inclusion within the community.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Nurse Assistant
Epic Long Island
01.2021 - 09.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
Customer Service Cashier
Taco Bell Restaurant
03.2020 - 04.2021
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Popeyes Chicken
05.2018 - 06.2019
- Stocked, tagged and displayed merchandise as required.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
High School Diploma -
Freeport High School
Freeport, NY06-2018
Skills
- Conflict resolution
- Conflict mediation
- Escalation management
- Outstanding customer service
- Customer service understanding
Languages
French
Professional Working
creaole
Full Professional
Timeline
Caregiver, Special Needs
CP Nassau
12.2022 - Current
Nurse Assistant
Epic Long Island
01.2021 - 09.2022
Customer Service Cashier
Taco Bell Restaurant
03.2020 - 04.2021
Cashier
Popeyes Chicken
05.2018 - 06.2019
High School Diploma -
Freeport High School
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