Stephanie Bowen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Small Shop Owner
KJs Bracelet Co.
2021.11 - Current
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
Patient Care Technician
Firelands Regional Medical Center
2020.09 - 2021.03
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Waitress
Granite City Food and Brewery
2017.11 - 2020.02
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
MRI Student
University Of Michigan Health System
2018.06 - 2018.12
- Over 700 Clinical hours on a 1.5T and 3T Phillips scanner
- Ensured HIPAA compliance
- Used clinical judgment to position MRI equipment to capture best images
- Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines
- Maintained stocked items in each MRI room to ensure productivity of the team.
STNA (state tested nursing assistant)
Elizabeth Scott Community- STNA
2016.06 - 2018.06
- Increased unit productivity for a 14-bed Rehabilitation Unit
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
Education
Associate of Applied Science, Magnetic Resonance Imaging -
Owens Community College
Perrysburg, OH05.2019
Skills
- Patient safety
- Customer Service Background
- Hands-on clinical instruction
- Patient-oriented
- Complex problem solving
- Time Management
- Cash handling
Timeline
Small Shop Owner
KJs Bracelet Co.
2021.11 - Current
Patient Care Technician
Firelands Regional Medical Center
2020.09 - 2021.03
MRI Student
University Of Michigan Health System
2018.06 - 2018.12
Waitress
Granite City Food and Brewery
2017.11 - 2020.02
STNA (state tested nursing assistant)
Elizabeth Scott Community- STNA
2016.06 - 2018.06
Associate of Applied Science, Magnetic Resonance Imaging -
Owens Community College