Stephanie Bradshaw

• Improved office flow and health records accuracy by transitioning paper charts to an electronic charting system.
• Assisted in training nurses, doctors and office staff the new electronic records system.
• Managed billing and coding processes, ensuring accurate insurance claims and patient invoicing.
• Assisted healthcare providers with patient assessments and documentation.
• Managed appointment scheduling and patient follow-up calls efficiently.
• Collected and processed patient information, ensuring data accuracy.
• Trained new medical assistants on office protocols and clinical procedures.
• Performed medical records management, including filing, organizing and scanning documents.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plan.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Reduced wait times by processing insurance claims, verifying coverage and obtaining pre-authorizations when necessary.
• Conducted monthly and quarterly inventories of supplies using facility cost reporting records.
• Collected and prepared lab specimens for diagnostic evaluation.

• Supported students with diverse learning needs through individualized instruction and assistance.
• Collaborated with teachers to implement lesson plans tailored to student goals.
• Monitored student progress and behavior, providing timely feedback for intervention strategies.
• Assisted in developing and maintaining positive relationships among students, fostering an inclusive environment.
• Trained and mentored new paraprofessionals on effective instructional techniques and classroom management strategies.
• Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all staff and students involved.
• Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
• Oversaw class of students in absence of instructor.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
• Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.

Advanced Clinical Skills

• Laboratory (Equipment Operation, Sample Handling, Measurement Preparation and Preparation, Safety Protocols, Quality Control)
• Phlebotomy
• X-ray
• Immunization and Injection Delivery (IM, Sub Q)
• Order Entry & Medical Necessity
• Charge Capture & Coding
• Claim Submissions
• Adjudication & Reimbursement

Back Office Training

• Adminstrative & Clerical
• Financial & Data
• Communication & Coordination
• Compliance & Systems