Summary
Work History
Education
Skills
Timeline
Barista

Stephanie Brewer

Managerial
Pascagoula,MS

Summary

Dynamic Property Manager with a proven track record at S&J Properties, enhancing occupancy rates through strategic marketing and exceptional tenant relations. Skilled in contract negotiation and maintenance coordination, I foster positive environments while ensuring compliance and operational excellence. Recognized for my adaptability and effective communication, I drive tenant satisfaction and property value growth.

Work History

Property Mamager

S&J Properties
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Accounts Assistant

Clearview Digital
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.

Manager on Duty

The Home Depot
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and implemented strategies to increase sales and profitability.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Trained employees in essential job functions.
  • Led successful cross-functional projects to drive business growth and improve operational efficiency.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed detailed plans based on broad guidance and direction.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Home Depot Managerial - Management

The Home Depot
Atlanta, GA
01.2010

High School Dioma - High School

Vicksburg High Schoole
Vicksburg, MS
05.1990

Skills

Property management

Timeline

Property Mamager

S&J Properties

Accounts Assistant

Clearview Digital

Manager on Duty

The Home Depot

Home Depot Managerial - Management

The Home Depot

High School Dioma - High School

Vicksburg High Schoole
Stephanie BrewerManagerial