Summary
Work History
Education
Skills
Timeline
Barista

Stephanie Brewer

Managerial
Pascagoula,MS

Summary

Dynamic Property Manager with a proven track record at S&J Properties, enhancing occupancy rates through strategic marketing and exceptional tenant relations. Skilled in contract negotiation and maintenance coordination, I foster positive environments while ensuring compliance and operational excellence. Recognized for my adaptability and effective communication, I drive tenant satisfaction and property value growth.

Work History

Property Mamager

S&J Properties
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Accounts Assistant

Clearview Digital
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.

Manager on Duty

The Home Depot
  • Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
  • Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
  • Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
  • Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and implemented strategies to increase sales and profitability.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Trained employees in essential job functions.
  • Led successful cross-functional projects to drive business growth and improve operational efficiency.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Developed detailed plans based on broad guidance and direction.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Home Depot Managerial - Management

The Home Depot
Atlanta, GA
01.2010

High School Dioma - High School

Vicksburg High Schoole
Vicksburg, MS
05.1990

Skills

Property management

Tenant relations

Maintenance scheduling

Property inspections

Business administration

Property tours and inspections

Staff management

Contract negotiation

Property management expertise

Building operations

Grounds maintenance

Database management

Preventive Maintenance

Multi-family property management

Rent collection

Leasing and sales

Payment collection

Occupancy management

Maintenance coordination

Customer service-focused

Business development

Compliance monitoring

Administrative support

Apartment maintenance

Vendor management

Adaptable

Exceptional oral and written communication skills

Property accountability

Tenant and eviction laws

Lease renewals

Eviction procedures

New construction

Lending

Valid state name driver's license

Maintenance

Lease administration

Landscaping and grounds maintenance

Unit vacancies

Work order monitoring

Eviction notices

Skilled multi-tasker

Clear communication

Decision-making

Multitasking

Adaptability

Effective communication

Time management abilities

Client relations

Multitasking Abilities

Continuous improvement

Team collaboration

Relationship building

Maintenance management

Customer relations

Written communication

Adaptability and flexibility

Construction project oversight

Basic mathematics

Problem-solving aptitude

Critical thinking

Dispute handling

Professionalism

Monthly fee and payment collection

Team building

Tenant and owner liaising

Budget preparation

Capital projects management

Timeline

Property Mamager

S&J Properties

Accounts Assistant

Clearview Digital

Manager on Duty

The Home Depot

Home Depot Managerial - Management

The Home Depot

High School Dioma - High School

Vicksburg High Schoole
Stephanie BrewerManagerial