Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Brincks

Frederika,Iowa

Summary

With a wide variety of careers, I've learned when you work with the public, customer service is the most important aspect of keeping, retaining, and acquiring customers.

Overview

12
12
years of professional experience

Work History

Aseptic Technician

Zoetis
05.2023 - Current
  • Operated aseptic processing equipment to ensure product quality and compliance with safety standards.
  • Conducted regular inspections of sterile environments to maintain cleanliness and adherence to protocols.
  • Assisted in preparation and sterilization of materials for production processes.
  • Documented batch records accurately to ensure traceability and regulatory compliance.
  • Collaborated with team members to streamline workflow and improve operational efficiency.
  • Trained new employees on aseptic techniques and safety procedures for optimal performance.

Waitress

Carlos O'Kelly's
05.2021 - 08.2021
  • Provided exceptional customer service, ensuring guest satisfaction and addressing concerns promptly.
  • Managed multiple tables efficiently, prioritizing tasks to enhance service speed and quality.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Processed transactions accurately using point-of-sale system, managing cash handling responsibilities effectively.

Floorhand

Deb El Foods
04.2018 - 11.2019

Prepared machines in a timely manner to prepare for the day. Kept inedible eggs off the floor. Refilled and maintained the chemicals in the machines.

Assistant.Food Service Leader

Kwik Star
04.2014 - 03.2018
  • Supervised daily food service operations to ensure compliance with health and safety regulations.
  • Trained and mentored team members on food preparation and customer service standards.
  • Streamlined inventory management processes, reducing waste and improving order accuracy.
  • Implemented quality control measures to enhance food presentation and service efficiency.
  • Collaborated with management to develop promotional campaigns that increased customer engagement.
  • Provided exceptional customer service, when customers ordered food.

Education

Associate of Arts - Human Services

Hawkeye Community College
Waterloo, Iowa, IA
05.2022

Skills

  • Excellent customer service
  • Strong attention to detail
  • Documentation and recordkeeping
  • Cross-contamination prevention
  • Hazardous materials handling
  • Inventory management
  • Environmental monitoring
  • Cleanroom protocol expertise
  • Batch production records management
  • Product inspection and sampling
  • Problem solving and critical thinking
  • Standard operating procedures adherence
  • Good manufacturing practices compliance
  • Solution mixing and filling

Timeline

Aseptic Technician

Zoetis
05.2023 - Current

Waitress

Carlos O'Kelly's
05.2021 - 08.2021

Floorhand

Deb El Foods
04.2018 - 11.2019

Assistant.Food Service Leader

Kwik Star
04.2014 - 03.2018

Associate of Arts - Human Services

Hawkeye Community College