Stephanie Brooks
Jesse
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Corrections Case Manager
Stevens Correctional Center
09.2022 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
- Arranged substance abuse rehabilitation for offenders.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Sanitarian
Wyoming County Health Department
11.2020 - 09.2022
- Prepared detailed scientific reports or presentations based on findings.
- Performed environmental site assessments and provided remediation recommendations.
- Interpreted test data to determine whether contamination existed in accordance with environmental laws.
- Investigated accidents and analyzed root causes to develop corrective action plans.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Correctional Lieutenant
Stevens Correctional Center
02.2018 - 10.2020
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Coordinated responses to emergency situations arising in different prison locations.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Supervised 25 employees and performance of tasks and managed 430 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Correctional Sergeant
Stevens Correctional Center
10.2017 - 02.2018
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Coordinated responses to emergency situations arising in different prison locations.
- Monitored and confirmed compliance with safety standards and regulations.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised 24 employees and performance of tasks and managed 400 offenders.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Office Assistant 2
Stevens Correctional Center
07.2015 - 10.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Correctional Officer
Stevens Correctional Center
10.2014 - 07.2015
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Supervised inmates during meals, recreation and other activities.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented inmate behavior and activities in logbooks.
Education
Bachelor of Science - Criminal Justice
Glenville State College
Glenville, WV05.2020
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
Charlotte, NC06.1999
Skills
- Consumer Protection
- Safety Practices
- Complex Problem-Solving
- Time Management
- Handling Procedures
- Public Health and Safety
- Animal Control
- Reading Comprehension
- Critical Thinking
- Water Sample Collection
- Active Listening
- Safety Measures
- Environmental Protection
Additional Information
FEMA NIMS Training - Is-700 and Is-200
Timeline
Corrections Case Manager
Stevens Correctional Center
09.2022 - Current
Sanitarian
Wyoming County Health Department
11.2020 - 09.2022
Correctional Lieutenant
Stevens Correctional Center
02.2018 - 10.2020
Correctional Sergeant
Stevens Correctional Center
10.2017 - 02.2018
Office Assistant 2
Stevens Correctional Center
07.2015 - 10.2017
Correctional Officer
Stevens Correctional Center
10.2014 - 07.2015
Bachelor of Science - Criminal Justice
Glenville State College
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Charlotte
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