Stephanie Brooks
Shreveport,LA
Summary
Compassionate Nurse Case Manager offering 16 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
27
27
years of professional experience
Work History
RN Case Manager
Shreveport Rehab
06.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN Case Manager
Ochsner LSU Health Shreveport
11.2020 - Current
- Develop and implement an appropriate discharge plan.
Director of Case Management and Utilization Review
SPECIALISTS HOSPITAL SHREVEPORT
08.2010 - 10.2020
- I oversaw a team of RN case managers to ensure patients receive the highest quality healthcare, while optimizing their resources and ensuring that hospital receives optimal reimbursement while taking care of patient needs within the confines of their payer source
- I learned to utilize community resources for discharge planning needs
- A large part of the role was education to staff and physicians as well as communication between disciplines.
Staff Nurse
WILLIS KNIGHTON HEALTH SYSTEM
01.1997 - 01.2010
- I worked across many areas including Med-Surg, OR, PACU, Day Surgery, SICU, ER, and post-acute case management
- This experience taught me a variety of skills and brought a wealth of experience as a registered nurse.
Education
ASSOCIATE OF SCIENCE -
SOUTHERN ARKANSAS UNIVERSITY
Magnolia, AR05.1996
Skills
- Attention to detail
- Ability to prioritize
- Organized
- Quick thinker
- Timely
- Case management
- Nursing
- Crisis intervention
- ICU Experience
- Social Work
- Hospital Experience
- Vital Signs
- Critical Care Experience
Assessments
- Supervisory skills: Motivating & assessing employees, Proficient, 11/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions
- Clinical judgment, Proficient, 11/01/21, Assessing a patient's condition and implementing the appropriate medical intervention
Timeline
RN Case Manager
Shreveport Rehab
06.2023 - Current
RN Case Manager
Ochsner LSU Health Shreveport
11.2020 - Current
Director of Case Management and Utilization Review
SPECIALISTS HOSPITAL SHREVEPORT
08.2010 - 10.2020
Staff Nurse
WILLIS KNIGHTON HEALTH SYSTEM
01.1997 - 01.2010
ASSOCIATE OF SCIENCE -
SOUTHERN ARKANSAS UNIVERSITY
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