Stephanie Brooks
Summary
Seasoned retail associate currently working as a Sales Coach. Excellent customer retention, social skills, as well as communication and team building skills. Very social person, who works well under pressure. I am also currently a preschool teacher and worked for a few years at a nursing home meaning I am open and comfortable with any demographic. Flexible and reliable, I will be your next best hire!
Overview
1
1
Certification
8
8
years of professional experience
Work History
Preschool Teacher
World of Wonderment Child Development programs
Pataskala, Ohio
01.2026 - Current
- Developed engaging lesson plans for diverse preschool age groups.
- Implemented classroom activities promoting social and emotional development.
- Collaborated with parents to support children's learning and growth.
- Managed classroom behavior using positive reinforcement techniques.
- Taught children foundational skills in colors, shapes and letters.
Sales Coach & Retail Associate
Petland
Pickerington, Ohio
08.2024 - Current
- Trained sales associates on product knowledge and customer engagement techniques.
- Developed training materials for new team members and ongoing staff development.
- Facilitated role-playing exercises to enhance sales skills and customer interactions.
- Provided real-time coaching during sales interactions to boost team confidence.
- Built relationships with clients through regular contact and follow-up activities.
Solar Sales Representative
AMP solar
Columbus, OH
06.2023 - 07.2024
- Educated clients about solar energy benefits and system options.
- Conducted site assessments to determine solar installation feasibility.
- Presented customized solar proposals to homeowners and businesses.
- Provided exceptional customer service throughout the sales process and beyond.
- Promoted, sold, and secured new accounts.
Kitchen Supervisor & Cook
Tuscany Gardens
Pataskala, Ohio
02.2019 - 05.2024
- Supervised kitchen staff to ensure efficient daily operations.
- Managed inventory levels and ordered supplies as needed.
- Trained new employees on kitchen procedures and safety protocols.
- Developed weekly menus in collaboration with the culinary team.
- Resolved staff conflicts to maintain a positive working environment.
Education
Watkins Memorial Highschool
05.2022
Skills
- Customer relationship management
- Sales training
- Sales presentation
- Effective communication
- Conflict resolution
- Cross-selling techniques
- Employee retention
- Social selling
Certification
- CPR certified for infant, child, and adult.
- First and emergency aide certified for infant, child, and adult.
Accomplishments
- Various sales related awards and records
- Culinary awards
References
References available upon request.
Timeline
Preschool Teacher
World of Wonderment Child Development programs
01.2026 - Current
Sales Coach & Retail Associate
Petland
08.2024 - Current
Solar Sales Representative
AMP solar
06.2023 - 07.2024
Kitchen Supervisor & Cook
Tuscany Gardens
02.2019 - 05.2024
Watkins Memorial Highschool