Stephanie Brown
Richlands,NC
Summary
Organized and dependable candidate with a passion for service. Possesses an ability to handle a high volume of tasks simultaneously with a high degree of efficiency and accuracy, meticulous attention to detail, and a positive attitude.
Overview
7
7
years of professional experience
Work History
Income Maintenance Caseworker
Onslow County DSS
05.2023 - Current
- Manages a large caseload of clients, prioritizing tasks efficiently to meet deadlines and maintain organized and accurate case files.
- Conducts thorough interviews with clients to assess their eligibility and needs to determine appropriate services or referrals.
- Collects, verifies, and enters client information to determine eligibility for federal and state aid.
- Interprets and applies program policies and agency guidelines to ensure processing compliance.
Funding Paralegal
Baker, PLLC
12.2021 - 05.2023
- Expedited real estate closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
- Streamlined the closing process through the creation of detailed checklists utilizing closing software, resulting in improved efficiency and accuracy.
- Reduced errors in legal documents by meticulously proofreading and editing before submission to clients and attorneys.
Real Estate & Civil Paralegal
The Humphries Law Firm, P.C.
08.2018 - 07.2021
- Provided training and mentorship to junior paralegals, sharing knowledge on best practices in research techniques, document drafting, and real estate closing processes.
- Consistently managed a high real estate closing caseload, from contract receipt through post-closing issuance of title policies.
- Managed competing demands from lenders and clients, adapting to frequent changes and delays by adjusting workflows.
Training & Outreach Coordinator
Texas Advocacy Project
08.2017 - 08.2018
- Maintained accurate records of program participation, completion rates, and evaluations to inform future improvements in content and delivery methods.
- Coordinated agency trainings with advocacy organizations, law enforcement, universities, and statewide conferences.
Education
Bachelor of Arts - Public Policy Studies
Duke University
Durham, NC05.2016
Skills
- Policy Interpretation & Application
- Case Documentation & Attention to Detail
- Interpersonal & Written Communication
- Case File Management & Organization
- Effective Multitasking
Timeline
Income Maintenance Caseworker
Onslow County DSS
05.2023 - Current
Funding Paralegal
Baker, PLLC
12.2021 - 05.2023
Real Estate & Civil Paralegal
The Humphries Law Firm, P.C.
08.2018 - 07.2021
Training & Outreach Coordinator
Texas Advocacy Project
08.2017 - 08.2018
Bachelor of Arts - Public Policy Studies
Duke University
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