Stephanie Brown
Ypsilanti,MI
Summary
With over a decade of hands-on experience, I bring a wealth of expertise to the pharmacy profession. My background spans various pharmacy settings, including retail, hospital, insurance research, and specialty pharmacy. I am dedicated to delivering precise and timely patient care and am skilled in navigating the complexities of the pharmaceutical industry. My adaptability in dynamic environments and a deep understanding of diverse pharmacy segments allow me to offer comprehensive solutions and unwavering support.
Overview
32
32
years of professional experience
Work History
Certified Pharmacy Technician 1
Prime Therapeutics LLC
05.2024 - 01.2025
- Review incoming claims for completeness, accuracy, and adherence to Medicare guidelines
- Enter claim data into the system accurately, ensuring all required fields are populated
- Verify patient eligibility for Medicare coverage
- Confirm that services rendered are covered under the respective programs
- Process claims through automated systems
- Identify and resolve any claim errors, discrepancies, or missing information
- Communicate with providers and patients regarding claim status, denials, and appeals
- Collaborate with internal teams to address claim-related inquiries
- Work remotely
Certified Pharmacy Technician
Walgreens Specialty
03.2019 - 09.2023
- Processed an average of 400+ daily prescription scripts with a 99.5% accuracy rate, ensuring safe and timely medication dispensing
- Collaborated with physicians to reduce prescription errors by 15% and expedited patient services by 20% through streamlined communication
- Successfully managed prior authorizations, resulting in a 25% reduction in processing time and a 30% increase in prescription fulfillment efficiency
Research Coordinator
MedImpact Healthcare Systems, Inc.
02.2016 - 06.2021
- Achieved a 95% accuracy rate in collecting essential authorization data from healthcare stakeholders via phone, fax, and email
- Reduced response time to requested information by 15%, streamlining the management of incoming communications
- Improved authorization issue resolution time by 20% through utilizing research skills and the Med Access system
Certified Pharmacy Technician III
Aerotek
10.2018 - 03.2019
- Consistently maintained a daily script count of 350+ while achieving a 98% accuracy rate in prescription processing
- Collaborated with healthcare professionals to improve patient care, leading to a 25% reduction in medication-related issues
- Reduced prior authorization turnaround time by 20%, contributing to a 15% improvement in insurance verification processes
Certified Pharmacy Technician II
Meijer's Pharmacy
09.2016 - 10.2018
- Exceeded daily prescription script count goals by 20%, averaging 300+ scripts per day with 97% accuracy
- Utilized front-end pharmacy software to improve patient interactions, resulting in a 10% increase in patient satisfaction ratings
- Contributed to a 15% reduction in inventory holding costs by implementing efficient ordering processes
Education
Michigan Pharmacy Technician Certification - Pharmacy Technician
Washtenaw Community College
Ann Arbor, MI08.1992
Skills
- Regulatory Compliance
- Physician Support
- Data Entry
- Prior Authorization
- Insurance Verifications
- Data Analysis
- HIPAA Compliance
- Excellent Communication
- Problem-Solving
- Operations Support
- Billing and Coding
- Patient Records Management
- Script Med
- Understanding of Pharmacy Laws and Regulations
- Compliance
- Rx Claims
Timeline
Certified Pharmacy Technician 1
Prime Therapeutics LLC
05.2024 - 01.2025
Certified Pharmacy Technician
Walgreens Specialty
03.2019 - 09.2023
Certified Pharmacy Technician III
Aerotek
10.2018 - 03.2019
Certified Pharmacy Technician II
Meijer's Pharmacy
09.2016 - 10.2018
Research Coordinator
MedImpact Healthcare Systems, Inc.
02.2016 - 06.2021
Michigan Pharmacy Technician Certification - Pharmacy Technician
Washtenaw Community College
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