UPHIE NGWA
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Clinical Review Specialist
Prime Therapeutics LLC
05.2022 - Current
- Managed a high-volume caseload of 300 cases weekly with exceptional attention to detail, maintaining a 98% accuracy rate, showcasing precision critical in document preparation.
- Consistently exceeded case handling time benchmarks, meeting tight deadlines and demonstrating strong organizational and time-management skills essential in legal support roles.
- Communicated directly with medical assistant teams to clarify and resolve complex case details, developing effective interpersonal and client-facing communication skills valuable in legal settings.
- Reviewed, organized, and maintained detailed records in compliance with HIPAA regulations, highlighting proficiency in handling confidential information and regulatory compliance.
- Received commendations from supervisors for productivity, accuracy, and proactive collaboration, reflecting strong teamwork and reliability in high-pressure environments.
- Streamlined case management processes, reducing turnaround time by 15%, demonstrating the ability to improve workflows and support efficiency in document management systems.
- Drafted detailed summaries and reports, mirroring the analytical and written communication skills required for preparing legal case files and correspondence.
Administrative Assistant
NTT DATA Services
08.2021 - 04.2022
- Coordinated daily administrative operations, including scheduling meetings, managing calendars, and organizing departmental communications.
- Prepared and processed confidential documents, ensuring compliance with company policies and healthcare regulations (e.g., HIPAA).
- Assisted in data entry and database management, maintaining accurate and up-to-date records for healthcare projects.
- Acted as a liaison between multiple departments, facilitating clear and timely communication, a critical skill for managing client interactions
- Supported project teams by creating detailed reports and presentations for management review.
- Managed procurement of office supplies and resources, optimizing inventory levels and reducing overhead costs by 10%
Education
Bachelor of Arts - Economics
University of Southern California
Los Angeles, CASkills
- Data Entry and Case Management Systems
- Healthcare compliance
- File organization
- Client communication
- Document preparation
- Document filing
- HIPAA
Languages
French
Limited Working
Timeline
Clinical Review Specialist
Prime Therapeutics LLC
05.2022 - Current
Administrative Assistant
NTT DATA Services
08.2021 - 04.2022
Bachelor of Arts - Economics
University of Southern California
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