Innovative leader and problem-solver dedicated to decreasing costs and delivering results. Uses data quality control analysis to positively impact company success.
Overview
3
3
years of professional experience
Work History
Area Manager
Amazon
Pendergrass, GA
08.2022 - Current
Responsible for overall Fulfillment Center Inventory Control and Quality Assurance
Reviews and analyzes customer shipment defects from fulfillment center, and develops corresponding action plan to reduce defects
Responsible for monitoring SOX (Sarbanes-Oxley Act) Compliance reports and audits that are put in place to show accurate financial reporting
Partners with Area Managers and Operations Managers in the communication of new quality policies and procedures
Leads and supervises team of 26 hourly associates that consist of Data Analysts, Process Assistants, Inventory Counters, and Amnesty Floor Monitors
Carries out supervisory responsibilities in accordance with Amazon's organizational policies and procedures such as meeting operational goals, appraising performance, resolving problems, and developing standard operating procedures
Area Manager Intern
Amazon
Stone Mountain, GA
05.2021 - 07.2021
Implemented a job rotation process to prevent the constant overworking of specific muscle groups, thus cutting down work related injuries by 7%
Created and maintained weekly spreadsheets to track team training and retraining needs, as well as the employees' learning curves
Improved visual management by collaborating with the departments, and displaying TV monitors projecting rates, volume, and productivity
Conducted audits to educate employees on best practices and procedures to increase productivity and improve quality