Stephanie Bui
Las Vegas,USA
Summary
Experienced Administrative and Operations Professional with a background in workforce coordination, scheduling, payroll reconciliation, and employee support across industries including banking, property management, and finance. Skilled in maintaining accuracy under pressure, managing confidential data, and improving operational workflows. Known for attention to detail, cross-functional collaboration, and delivering high-quality support in fast-paced, compliance-heavy environments. Proficient in tools like Excel, Yardi, and financial platforms.
Overview
9
9
years of professional experience
Work History
Workforce Management Specialist
MGM Resorts
Las Vegas, NV
09.2025 - Current
- Assisted teams in analyzing workforce data to identify trends and improve scheduling efficiency. Supported management in developing strategies to optimize labor costs and enhance service delivery. Collaborated with departments to ensure alignment of workforce planning with operational needs.
- Facilitated cross-departmental communication to enhance real-time adjustments to staffing levels during events.
- Monitored adherence to labor regulations and compliance standards, ensuring appropriate workforce management practices.
- Excuted detailed analysis of scheduling patterns to identify operational bottlenecks and recommend solutions.
Operations Manager
Saint Vincent USA, LLC
San Francisco
09.2019 - 05.2025
- Managed staff scheduling and operational coverage across various locations to enhance workflow efficiency.
- Conducted thorough analysis of payroll entries to identify and resolve discrepancies in general ledger and credit card accounts.
- Recruited and onboarded staff, tracking workforce data to improve retention and scheduling accuracy.
- Coordinated efforts across departments to optimize staff collaboration and ensure effective schedule execution.
- Analyzed workforce data to identify trends, informing strategic decisions on talent acquisition and retention efforts.
- Improved candidate evaluation methods through structured interviews, ensuring alignment with job requirements and company culture.
HR/Payroll Assistant
Clipper Equity
Brooklyn, NY
09.2018 - 09.2020
- Audited payroll data and resolved timekeeping discrepancies to uphold compliance with internal policies and labor law standards.
- Developed and sustained comprehensive employee records to enhance operational efficiency and minimize errors.
- Managed a comprehensive HR project to meet critical deadlines while safeguarding sensitive information.
- Analyzed payroll data and labor metrics to provide management with insights for optimizing workforce allocation.
- Streamlined resume review processes to enhance candidate selection efficiency. Achieved successful interview outcomes by optimizing scheduling and preparation efforts. Contributed to improved hiring decisions through effective candidate evaluations.
- Managed recruitment and onboarding initiatives to support workforce development and retention.
Branch Manager
Wells Fargo Bank
Millbrae
08.2017 - 09.2019
- Coordinated staffing strategies and scheduling logistics across branches, focusing on peak hour coverage and resource management.
- Investigated and rectified scheduling and payroll discrepancies, ensuring alignment with banking labor compliance standards through effective HR collaboration.
- Designed and implemented monthly scheduling to enhance efficiency in time-off approvals and resource allocation.
- Managed confidential record-keeping processes to uphold policy adherence during audits and compliance evaluations.
Education
Bachelor of Science -
San Francisco State University
San Francisco06-2018
Skills
- Strategic Planning
- Finance
- Accounting
- Marketing
- Business Operations and General Business
- Human Resources
- Payroll
- Information Technology
- Bookkeeping, Office Management
- Administrative or Clerical
- Management
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Workforce Management Specialist
MGM Resorts
09.2025 - Current
Operations Manager
Saint Vincent USA, LLC
09.2019 - 05.2025
HR/Payroll Assistant
Clipper Equity
09.2018 - 09.2020
Branch Manager
Wells Fargo Bank
08.2017 - 09.2019
Bachelor of Science -
San Francisco State University