Stephanie Burgess
Chandler,AZ
Summary
Proficient and caring Nursing team member offering over 15 years of Patient Care Technician experience. Extensive experience in patient care and hospital administrative functions. Strong Emergency Department skills combined with ability to evaluate and advocate for patient needs. Reliable in meeting patient healthcare and personal needs with care and attention to detail. Proactive worker committed to helping all Emergency Room staff to provide top-notch patient care. Skilled at emergency treatments with knowledge of critical and trauma patients. Fantastic attention to detail and multitasking abilities. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Patient Care Technician, ER
Honor Health John C. Lincoln North Mountain Hospital
10.2008 - Current
- Provided care for patients based on physical, psychological, educational and safety criteria
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Utilized advanced technical skills to operate specialized equipment such as EKG machines, glucose monitors, and oxygen therapy devices.
- Contributed to efficient emergency department operations by effectively prioritizing and managing tasks.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Enhanced patient comfort by providing compassionate care and addressing their individual needs.
- Increased accuracy in documentation by maintaining thorough patient records reflecting interventions provided and outcomes observed.
- Facilitated rapid response to critical events in the Emergency Department by remaining alert, prepared, and engaged throughout each shift.
- Demonstrated adaptability under pressure while working in a high-stress environment with unpredictable situations arising throughout each shift.
- Preceptor to newly hired PCT's.
ER Patient Care Technician
Phoenix ER And Medical Hospital
03.2019 - 07.2021
- Supported physicians during examinations, providing necessary information and assistance to ensure accurate diagnoses and treatment plans.
- Prepared patients for diagnostic tests, explaining procedures thoroughly to alleviate anxiety and ensure cooperation.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Server
T.C. Eggington's
08.1999 - 05.2014
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
Education
Bachelor of Science - Biological And Physical Sciences
Arizona State University
Tempe, AZ01.2016
EMT License - Emergency Medical Technician
Maricopa Community Colleges - Mesa Community College
Mesa, AZ01.2008
High School Diploma -
Caprock High School
Amarillo, TX01.1999
Skills
- Direct patient care
- Responding to emergencies
- Infection control and aseptic procedures
- Medical laboratory procedures
- Specimen collection and analysis
- Transporting patients
- Charting and clinical documentation
Certification
BLS
Timeline
ER Patient Care Technician
Phoenix ER And Medical Hospital
03.2019 - 07.2021
Patient Care Technician, ER
Honor Health John C. Lincoln North Mountain Hospital
10.2008 - Current
Server
T.C. Eggington's
08.1999 - 05.2014
Bachelor of Science - Biological And Physical Sciences
Arizona State University
EMT License - Emergency Medical Technician
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Caprock High School
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