Dynamic operations leader with a proven track record at Sierra Sales & Associates, excelling in inventory management and client relations. Adept at optimizing logistics and enhancing process efficiency, I leverage strong team leadership and attention to detail to drive business growth and elevate customer satisfaction.
Overview
23
23
years of professional experience
Work History
Administrative Director
Sierra Sales & Associates
Pomona
03.2012 - Current
Coordinated with international suppliers to secure products for timely distribution.
Process customer orders, finalize sales, and prepare invoices and documentation.
Oversaw onsite inventory, ensuring optimal stock levels for sales operations.
Coordinate weekly delivery routes based on customer demand and delivery schedules.
Tracked company expenditures to inform operational planning and support business growth.
Operations Manager
Colorado River Can Blasters
LAKE HAVASU CITY
07.2022 - Current
Managed daily business operations, overseeing scheduling, logistics coordination, and customer communication to support seamless service delivery.
Coordinated service appointments and distributed daily routes to optimize operational workflow and enhance service delivery.
Respond to customer inquiries and resolve service concerns while maintaining high satisfaction.
Process payments and maintain accurate transaction and financial records.
Ensured adherence to operational procedures and safety standards, promoting a safe and compliant working environment.
Owner & Director
Kidz Corner Daycare
Oak Hills
07.2009 - 02.2012
Managed daily operations, overseeing staffing, scheduling, and budgeting to ensure smooth facility functioning.
Developed educational programming, aligning with state licensing requirements to enhance compliance.
Maintained facility safety standards while ensuring compliance with regulatory requirements to promote a safe environment.
Customer Service Representative
Monier Life Tile
Rialto
09.2003 - 05.2009
Delivered customer support for product inquiries, orders, and service requests, enhancing customer satisfaction.
Maintained accurate records and processed transactions to support smooth operational flow.
Coordinated with internal departments to ensure timely order fulfillment, contributing to positive customer experiences.