Experienced business owner trained to handle issues and remain level headed. Agreeable personality with over 38 years of expertise in office management. Striving to produce a pleasing aesthetic result for our customers while remaining on budget and being profitable.
Overview
38
38
years of professional experience
Work History
Occasional Part Time Administrative Assistant
Most Blessed Sacrament Catholic Church
10.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Business Manager
Burris Lawn and Landscape
02.1987 - Current
Regularly updated reports while managing accounts within the company’s database for integrity.
Created insightful reports that facilitated informed decision-making at all organizational levels.
Directed financial operations, ensuring accurate budgeting practices and timely invoice processing activities.
Quickly addressed financial discrepancies and resolved customer billing challenges to maintain satisfaction levels.
Elevated customer satisfaction by addressing inquiries promptly and resolving issues with professionalism.
Implemented robust data security measures, protecting sensitive information from potential breaches effectively.
Introduced innovative software solutions for financial management, significantly decreasing reporting errors in budgets.
Volunteer Work Has Sunday School Teacher/Summer Camp Staff Member at Blessed Sacrament Catholic ChurchVolunteer Work Has Sunday School Teacher/Summer Camp Staff Member at Blessed Sacrament Catholic Church
Insurance Agent, Insurance Customer Service, Insur at American Medical PlansInsurance Agent, Insurance Customer Service, Insur at American Medical Plans