Stephanie Byerly
Milltown,IN
Summary
Healthcare professional bringing hands-on clinical experience and dedication to patient-centered care. Known for collaborating effectively with medical teams and adapting to dynamic healthcare environments. Reliable and flexible, with specialized skills in patient assessment and care documentation.
Overview
15
15
years of professional experience
Work History
Mental Health Counselor
LifeSpring Health Systems
03.2016 - 03.2018
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Strengthened family support systems by providing psychoeducational and facilitating open communication between patients and their loved ones.
- Enhanced therapeutic rapport, making it easier for clients to engage in counseling process.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Streamlined intake process, ensuring more welcoming and efficient experience for new clients.
- Trained in substance abuse, managed patients with substance dependence and co-occurring disorders.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Emergency Room Unit Coordinator
IU Health Paoli Hospital
08.2003 - 07.2015
- EMT-B
- Facilitated communication between healthcare providers, patients, and their families, ensuring accurate information exchange.
- Managed patient flow for optimal care delivery, ensuring timely treatment and reduced overcrowding.
- Handled scheduling medical tests, appointments and transportation for patients.
- Improved ER efficiency by coordinating with medical professionals to prioritize cases based on severity.
- Participated in quality improvement initiatives aimed at enhancing emergency department services and patient outcomes.
- Expedited lab results by maintaining strong relationships with diagnostic teams, leading to quicker diagnoses and treatment plans.
- Boosted patient confidence in our facility through exceptional customer service skills when addressing concerns or questions.
- Collaborated with interdisciplinary teams for seamless care coordination throughout the hospital network.
- Contributed to a decrease in patient complaints through effective issue resolution and follow-up procedures.
- Trained new staff members (specifically new UC'S) on unit protocols, policies, and electronic health record systems for smooth onboarding processes.
- Supported nursing staff during high-pressure situations by providing necessary resources promptly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Prepared and processed patient referrals and transfer requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Education
Associate of Science - Nursing - Student
Ivy Tech Community College of Indiana
Sellersburg, IN08-2024
Master of Science - Social Work
Spalding University
Louisville05-2019
Bachelor of Science - Social Work
Spalding University
Louisville, KY05-2018
Skills
- Confidential records
- Individual and group counseling
- Care plan development
- Risk assessments
- Clinical interventions
- Care coordination
- Motivational interviewing
- Suicide prevention
- Discharge planning
Timeline
Mental Health Counselor
LifeSpring Health Systems
03.2016 - 03.2018
Emergency Room Unit Coordinator
IU Health Paoli Hospital
08.2003 - 07.2015
Associate of Science - Nursing - Student
Ivy Tech Community College of Indiana
Master of Science - Social Work
Spalding University
Bachelor of Science - Social Work
Spalding University