Stephanie Cagle
San Marcos,CA
Summary
Talented Intake Specialist offering multiple years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
17
17
years of professional experience
Work History
Retention Coordinator
UCSD
04.2022 - 09.2024
- Collaborated with campus and community resources to coordinate services such as tutoring, counseling, and housing support, enhancing the overall support network for formerly incarcerated and system impacted students.
- Provided personalized academic and emotional support to students, conducting regular check-ins to address individual needs and challenges.
- Collaborated with program staff to develop and implement effective retention strategies, identifying and addressing barriers to student success.
- Responded to crises or emergencies affecting students, offering immediate support and connecting them with appropriate resources, both on and off-campus.
- Monitored academic progress and attendance, analyzing data to identify trends and proactively intervene to address potential retention challenges.
- Organized community-building events and activities to foster a sense of belonging and mutual support among program participants.
Operations Manager
Yogurt Escape
09.2008 - 07.2013
- Developed talented team, participating in hiring, coaching and performance management processes.
- Oversaw company and vendor accounts and negotiated contracts with financial partners.
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
- Collaborated with legal departments to maintain compliance with regulations and standards.
Administrative Assistant
Law Offices of Spencer Busby
07.2007 - 08.2008
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Designed and streamlined departmental forms, fostering data entry and retrieval.
- Established professional and collaborative working relationships with company associates and external parties.
- Supported information security and integrity with well-organized filing systems and databases.
Education
Bachelor of Arts - Communications
University of California - San Diego
La Jolla, CA06.2024
Associate of Arts - Sociology
Palomar College
San Marcos, CA06.2022
Associate of Science - Psychology
Palomar College
San Marcos, CA06.2022
Skills
- CPR/First Aid Certified (within past 30 days)
- 100% Bilingual in English and Spanish
- University of California, San Diego Trio/SSSP Peer Mentor Training Certification
- Cultural Awareness
- Client Engagement
Conferences and Presentations
- Fentanyl Prevention Forum with SAY San Diego
As a key organizer of the Fentanyl Prevention Forum, I played a pivotal role in coordinating and executing an impactful event focused on raising awareness and addressing the critical issues surrounding fentanyl misuse.
- Education and Reentry Symposium at San Diego City College- Panelist
As a featured panelist at the Education and Reentry Symposium, I contributed expertise and insights on the intersection of education and reentry for individuals transitioning from the criminal justice system.
Publications
San Diego Union Tribune
Opinion: “It’s never too late to overcome your past and go back to school. Here’s how I did it.”
“Perspectives of San Diego Bay: A field Guide Study”
ISBN-10; 097627065X
Media Appearances
Fox 5 News: Preventing Fentanyl Overdoses
https://fox5sandiego.com/video/preventing-fentanyl-overdoses/8848425/
Timeline
Retention Coordinator
UCSD
04.2022 - 09.2024
Operations Manager
Yogurt Escape
09.2008 - 07.2013
Administrative Assistant
Law Offices of Spencer Busby
07.2007 - 08.2008
Bachelor of Arts - Communications
University of California - San Diego
Associate of Arts - Sociology
Palomar College
Associate of Science - Psychology
Palomar College
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