Stephanie Cardenas
South Bend,Indiana
Summary
Dynamic professional with a proven track record at Press Ganey, excelling in client support and technical troubleshooting. Recognized for enhancing operational efficiency and fostering strong client relationships. Adept at problem-solving and time management, I thrive in fast-paced environments while maintaining a friendly, positive attitude.
Overview
8
8
years of professional experience
Work History
Client Support Desk
Press Ganey
04.2018 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Production
Golden Waffles
01.2016 - 01.2018
- Reduced operational errors through meticulous examination of production procedures.
- Supported the Production Manager in meeting tight deadlines and achieving production targets.
- Cleaned and maintained production area and equipment.
- Evaluated projects for required production resources.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Education
High School Diploma -
Penn High School
56100 Bittersweet Rd, Mishawaka, IN 4654504-2016
Skills
- Technical support
- Troubleshooting issues
- Customer service
- Client relationship management
- Documentation skills
- Time management
- Communication skills
- Team collaboration
- Critical thinking
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
- Flexible and adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Client Support Desk
Press Ganey
04.2018 - 10.2023
Production
Golden Waffles
01.2016 - 01.2018
High School Diploma -
Penn High School
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