Stephanie Carlson
Marbury
Summary
Dedicated professional with a history at Care With Grace, adept in patient care. Excelled in enhancing patient satisfaction, showcasing strong time management and compassionate caregiving. Achieved significant improvements in patient health outcomes and office efficiency, leveraging skills in HIPAA compliance. Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Care With Grace
08.2021 - 07.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Office Assistant
Magic Broom Chimney Sweep
03.2021 - 08.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cna
Care With Grace
07.2019 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Office Assistant
Magic Broom Chimney Sweep
11.2018 - 04.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
CNA GNA Lic - CNA
Lexington Health Care Training
Lexington Park Md11-2020
High School Diploma -
Westlake High
Waldorf MD06-2008
Skills
- Time management
- Customer service
- Patient care
- Positive attitude
- Vital signs monitoring
- File organization
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Basic life support
- Office administration
- Administrative support
- End-of-life care
- Appointment scheduling
- Wound care
- Front office management
- Scheduling
- Mail sorting and distribution
- Lifting and transferring
- Patient hygiene assistance
- Compassionate caregiver
- Direct patient care
- Report writing
- Quickbooks
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Geriatric Nursing Assistant Certification (GNA) - State Boards of Nursing in some states.
Timeline
CNA
Care With Grace
08.2021 - 07.2023
Office Assistant
Magic Broom Chimney Sweep
03.2021 - 08.2021
Cna
Care With Grace
07.2019 - 03.2021
Office Assistant
Magic Broom Chimney Sweep
11.2018 - 04.2019
CNA GNA Lic - CNA
Lexington Health Care Training
High School Diploma -
Westlake High
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