Stephanie Carman
Winder,GA
Summary
Proven Collections Manager at Control Southern Inc, I enhanced collections efficiency and maintained a sub-1% over 90 aging balance through strategic initiatives and analytical reasoning. Expert in customer relations and risk assessment, I led projects that significantly reduced bad debts by improving early detection of customer behavior patterns.
Offering methodical approach and strong organizational skills, eager to learn and develop in material resource planning environment. Contributes ability to quickly grasp new concepts and efficiently utilize software tools. Ready to use and develop analytical and coordination skills in Material Resource Planner role.
Overview
13
13
years of professional experience
Work History
Collections Manager
Control Southern Inc
01.2017 - Current
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Accessed credit records to evaluate customer credit histories.
- Led cross-departmental initiatives aimed at minimizing bad debts exposure through early detection of warning signs in customer behavior patterns.
- Maintained less than 1% overall over 90 aging balance
Fixed Asset Accountant
Control Southern Inc
01.2016 - 01.2017
- Assisted external auditors during annual audits, ensuring accurate representation of fixed assets in financial statements.
- Collaborated with IT department to implement a robust fixed asset management software solution that increased efficiency in tracking and reporting on company assets.
- Maintained an organized filing system for all fixed asset-related documents, allowing for easy retrieval during audits or internal reviews.
Accounts Receivable Specialist
Control Southern Inc
08.2012 - 12.2015
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Collaborated with sales team to align billing practices with customer contracts, ensuring compliance and satisfaction.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Bachelor of Science - Business Administration
Reinhardt University
Waleska, GA05-2003
Skills
- Exceptional organization
- Customer service management
- Risk assessment capabilities
- Customer relations
- Time management mastery
- Goal-oriented focus
- Analytical reasoning
- Ethical approach
Timeline
Collections Manager
Control Southern Inc
01.2017 - Current
Fixed Asset Accountant
Control Southern Inc
01.2016 - 01.2017
Accounts Receivable Specialist
Control Southern Inc
08.2012 - 12.2015
Bachelor of Science - Business Administration
Reinhardt University
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