Stephanie Castaneda
Medford
Summary
.My intention is to be a positive impact on co workers and individuals. . Patient advocacy Task prioritization Customer relations Bilingual Skills. Building relationships with different partners/organizations. I am always seeking growth and learning, I enjoy helping others and I have great communication skills
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Admin/Data, CHW
Reclaiming Lives Recovery Cafe
02.2023 - Current
- Admin and Data entry.
- Working with Spanish Speaking families and individuals for recovery support providing information
- Peer Support Certification
- De-Escalation training
Community Resource Specialist
La Clinica Birch Grove Health Center
11.2021 - Current
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Advocating for patients and teaches strategies for self-advocacy
- UNITE US Platform Skills
- Qualified Interpreter with La Clinica
- Conducted thorough assessments of client needs to determine appropriate resources and services for individual situations.
- Streamlined resource referral process, leading to more efficient assistance for clients seeking support.
Engagement Prevention Specialist
La Clinica East Medford Dental
05.2019 - 10.2021
- Engaging into patient care
- Reviews patient panel
- Customer service skills
Patient Service Representative
La Clinica
02.2018 - 05.2019
Knowledge of EPIC EMR Health Related
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Coordinator
Tomando Control, La Clinica Womens Healthcare Center
09.2015 - 05.2016
- Volunteered as a coordinator in gathering individuals for group for Diabetes education and prevention.
- Gathered and organized materials to support operations.
- Organized spaces, materials and catering support for internal and client-focused for group "Tomando Control Por Tu Salud"
Education
High School Diploma -
South Medford High School
Medford, OR06-2015
Cosmetology School -
Northwest Beauty School
Medford Oregon07-2015
Certification -
Community Healthcare Worker Course
RCC05-2022
Certification -
Peer Support Certification
Rogue Retreat 05-2023
Skills
- Customer Service
- Team Building
- Critical Thinking
- Flexible and adaptable
- Multitasking Abilities
- Organization and time management
- Problem resolution
Languages
Spanish
Native/ Bilingual
Timeline
Admin/Data, CHW
Reclaiming Lives Recovery Cafe
02.2023 - Current
Community Resource Specialist
La Clinica Birch Grove Health Center
11.2021 - Current
Engagement Prevention Specialist
La Clinica East Medford Dental
05.2019 - 10.2021
Patient Service Representative
La Clinica
02.2018 - 05.2019
Coordinator
Tomando Control, La Clinica Womens Healthcare Center
09.2015 - 05.2016
High School Diploma -
South Medford High School
Cosmetology School -
Northwest Beauty School
Certification -
Community Healthcare Worker Course
Certification -
Peer Support Certification
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