Stephanie Challand
Racine
Summary
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
27
27
years of professional experience
Work History
Business Owner / President & Behavior Consultant
Two Paws Up Dog Training
Waukegan, IL
03.2019 - Current
- Developed and implemented training programs for diverse dog breeds to enhance obedience and behavior.
- Managed daily operations, ensuring high-quality service delivery and client satisfaction.
- Trained and mentored staff in dog handling techniques and customer service best practices.
- Oversaw financial management, including budgeting, invoicing, and expense tracking for operational efficiency.
- Established strong customer relationships through excellent communication and attentive service.
Business Owner & Website Designer
Stephanie's Web Design
Zion, IL
08.2007 - 03.2019
- Developed customized web design and software solutions tailored to client specifications.
- Managed project timelines and ensured consistent delivery of high-quality work and customer satisfaction
- Collaborated with clients to identify needs and streamline design processes.
Programmer / Analyst
Cardinal Health
McGaw Park, IL
05.2005 - 08.2007
- Developed software applications to streamline healthcare processes and improve efficiency.
- Collaborated with cross-functional teams to integrate systems and enhance data management solutions.
- Led troubleshooting efforts for application issues, ensuring minimal downtime and optimal performance.
Various Retail & Customer Service Positions
Various
IL
01.1999 - 05.2005
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction through effective communication and problem resolution.
Education
Master of Science - Computer And Information Sciences
Northern Illinois University
DeKalb, IL05-2005
Bachelor of Science - Computer And Information Sciences
Millikin University
Decatur, IL05-2003
Skills
- Customer service
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Work Planning and Prioritization
- Business administration
- Strategic Decision-making
- Budget control
- Financial management
Accomplishments
- Supervised team of 12 staff members.
Timeline
Business Owner / President & Behavior Consultant
Two Paws Up Dog Training
03.2019 - Current
Business Owner & Website Designer
Stephanie's Web Design
08.2007 - 03.2019
Programmer / Analyst
Cardinal Health
05.2005 - 08.2007
Various Retail & Customer Service Positions
Various
01.1999 - 05.2005
Master of Science - Computer And Information Sciences
Northern Illinois University
Bachelor of Science - Computer And Information Sciences
Millikin University