STEPHANIE CHANDLER
Hamilton,AL
Summary
Business professional with keen eye for administrative
excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
18
18
years of professional experience
Work History
Receptionist
Winfield Internal Medicine
12.2024 - Current
- Managed multi-line phone system, directing calls to appropriate departments and ensuring efficient communication.
- Scheduled patient appointments, coordinating with medical staff to optimize workflow and enhance patient experience.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and confidentiality standards.
- Assisted in insurance verification processes, facilitating smooth billing procedures and reducing claim denials.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Teller
The Citizens Bank Of Winfield
06.2016 - 2024
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Receptionist
Winfield Internal Medicine
06.2008 - 06.2016
- Maintained a well-organized reception contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma - Business Administration
Bevill State Community College
Hamilton, ALHigh School Diploma - undefined
Winfield High School
Winfield, AL05.1998
Skills
- Customer Relationship Building
- Positive
- Approachable
- Telephone skills
- Strong Work Ethic
- Professionalism and Courtesy
- Confidentiality and Discretion
- Customer Service
- Time management
- Multitasking Abilities
- Organization skills
- Appointment scheduling
- Scheduling appointments
- Multi-line telephone operation
- Clerical support
- Front desk operations
- Multi-line telephone skills
- Customer service
Timeline
Receptionist
Winfield Internal Medicine
12.2024 - Current
Teller
The Citizens Bank Of Winfield
06.2016 - 2024
Receptionist
Winfield Internal Medicine
06.2008 - 06.2016
High School Diploma - undefined
Winfield High School
High School Diploma - Business Administration
Bevill State Community College